Community & Partnership Representative

FORT FINANCIAL CREDIT UNION•Fort Wayne, IN

7d•Onsite

About The Position

Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors. Our Community & Partnership Representative role combines sales outreach, financial wellness education, and community engagement to promote the credit union’s mission and expand our presence among local businesses, nonprofits, and underserved populations. This representative will be responsible for building lasting relationships with diverse stakeholders and community organizations, as well as, conducting public speaking engagements, delivering presentations, and interacting with the media. The ideal candidate will have a genuine passion for building strong community partnerships and a strong desire to contribute within a collaborative and innovative Marketing team. They will share in the credit union’s mission and values and be committed to making a meaningful impact through financial education and active community involvement.

Requirements

Strong written and verbal communication skills including public speaking & presentation skills.
Strong interpersonal skills to build relationships and network within the community.
Ability to promote and cross-sell credit union products and services effectively.
Event planning and coordination skills for internal and external community and SEG-based initiatives.
Collaboration skills to work with internal departments and external partners.
Organizational and time management skills to balance multiple outreach efforts.
3-5 years of similar or related experience in sales, community relations & planning, non-profit, or financial services.
Bachelor's Degree or achievement of formal certifications and relevant experience recognized as equivalent within the industry.

Nice To Haves

3-5 years of banking or credit union experience.

Responsibilities

Develop new Select Employee Group (SEG) partnerships and enhance engagement with existing SEG relationships.
Conduct in-person and virtual presentations promoting credit union products and services to SEG employees.
Coordinate and develop SEG-specific campaigns, presentations, and onboarding strategies with the Marketing department.
Convert engagement into tangible sales: memberships, deposit products, loans, cards, etc.
Plan and lead external community events, sponsorships, and volunteer efforts aligned with financial inclusion.
Conduct financial wellness workshops in SEG’s, schools, and nonprofits.
Forge partnerships that empower underserved communities.
Serve as a public-facing representative at events, potentially in the media (case by case basis), and through educational content.
Work with executive leadership to align community outreach with membership growth goals.
Lead, plan, and attend Fort Financial community service/volunteer days.
Coordinate with Branch Managers to bring outreach efforts directly into neighborhoods.
Support internal events (ex: staff appreciation, member celebrations) that foster organizational culture and community integration.