Community Outreach Specialist

Merakey • Carlisle, PA

9h • Remote

About The Position

At Merakey, we put heart and soul into everything we do. We are seeking a Community Outreach Specialist to join our team! This position is primarily a remote role, but the candidate must be based in Pennsylvania. Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. The Community Outreach Specialist will be responsible for creating brand-aligned content, translating complex services into understandable descriptions, developing marketing assets, collaborating on marketing strategies, overseeing creative materials, partnering with program leaders for referral growth, gathering stories, supporting events, monitoring social engagement, and managing budget efficiently.

Requirements

• Bachelors Degree
• Excellent written and verbal communication skills
• Valid Drivers License

Nice To Haves

• Knowledge of Adobe Software Preferred

Responsibilities

• Work with Operations to create brand-aligned content for the Pulse, website, Facebook, LinkedIn, and Instagram that highlights programs, outcomes, events, and mission impact.
• Turn complex CFS services into understandable, compliant descriptions for non-clinical audiences (payers, partners, community stakeholders, parents).
• Create one-pagers, leave-behinds, talking point decks, and digital assets available that leadership and business development staff can use in meetings.
• Work closely with the Corporate Communications and Marketing Department to develop marketing plans and strategies for new and existing markets including local advertising, social media, direct mail and email, community events, press and public relations.
• Oversee CFS’s creative giveaways, brochures, signage, and event materials that reinforce Merakey’s brand and mission
• Work with Merakey’s corporate Marketing/Communications team to ensure consistency with CFS’s marketing strategy as well as Merakey brand and mission
• Collaborate with program leaders to spotlight select programs where referral growth is a priority, aligning outreach efforts accordingly.
• Partner with program teams to gather stories, milestones, photos, and updates for use in marketing and outreach materials.
• Support in the management of Merakey open houses, seasonal awareness campaigns, resource fairs, etc.
• Monitor social engagement, content production volume, and campaign outputs to assess effectiveness and inform adjustments.
• Seeks best use of materials, equipment, and staff to maximize efficiency and effectiveness; stays within approved budget.
• Other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees