Community Outreach Specialist

Devoted Health • Waltham, MA

3d • $60,000 - $75,000

About The Position

A bit about this role: We are looking for a Community Outreach Specialist who blends the compassion of a social worker with the strategic grit of a seasoned marketer. In this role, you aren't just "opening doors"—you are building the ecosystem where our Medicare Advantage members and Broker partners thrive. You will be the face of Devoted in the community, sourcing high-impact opportunities and working hand-in-hand with Broker Managers to ensure our external agents are positioned for success.

Requirements

• Local Expertise: An existing network of community contacts and deep knowledge of the local senior landscape.
• Licensure: Must hold an active insurance producer license in your state of residence (or obtain one within 90 days of hire) and maintain it in good standing.
• Mobility: A valid, unrestricted driver’s license and the ability to travel across the local territory to manage events and relationships.

Nice To Haves

• The "Devoted" Spirit: A genuine passion for improving the American healthcare system and a "servant-leader" mindset.
• Industry Savvy: Proven experience in the Medicare Advantage industry; ability to navigate a fast-paced, "startup-feel" environment.
• Agile Performer: Ability to adapt quickly to changing market needs and remain technically savvy in a digital-first organization.
• Communicator & Connector: Stellar public speaking skills and the ability to establish instant credibility with both senior citizens and corporate stakeholders.
• Team-Oriented: A customer-service-focused collaborator who thrives when working across departments to achieve collective goals.
• College degree preferred.

Responsibilities

• Strategic Networking: Build and maintain deep-rooted relationships with community "gatekeepers" and influencers to secure high-traffic venues for agent prospecting.
• Event Orchestration: Source, plan, and host engaging sales and marketing events (with a primary focus on lead generation) and Medicare educational presentations.
• Broker Manager Partnership: Collaborate closely with Broker Managers to align outreach strategies, coordinate agent assignments for events, and ensure maximum ROI on community investments.
• Agent Mentorship: Train and motivate external agents on community-based marketing best practices, event etiquette, and effective lead-generation techniques.
• Provider Collaboration: Partner with local provider groups for strategic co-op marketing initiatives that benefit both the clinic and the community.
• Compliance & Strategy: Ensure all activities strictly adhere to Medicare marketing guidelines and CMS compliance regulations while tracking local ROI to refine market strategy.

Benefits

• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level