Community Outreach Representative - Dallas Police (Civil Service)

City of Dallas

1d • $24 - $27

About The Position

The Community Outreach Representative maintains a healthy relationship between the Dallas Police and the citizens of the city by interacting with the community in resolving problems and improving community relations.

Requirements

• Knowledge of City services and programs.
• Knowledge of safety services and police department activities.
• Knowledge of City demographics and community.
• Knowledge of ethnic makeup of various geographical areas of the city and various social problems.
• Ability to develop and promote effective outreach programs.
• Ability to hear and report community issues.
• Communicating effectively verbally and in writing.
• Establishing and maintaining effective working relationships.
• EDUCATION: Associate degree in any field.
• EXPERIENCE: Two (2) years of experience in a social services or public relations field which included planning, coordinating, and initiating community programs/activities.
• EQUIVALENCIES: A high school diploma or GED PLUS four (4) years of the required experience will meet the education and experience requirements. A Bachelor's degree (or higher) in a social science, education or communication field will meet the education and experience requirements.
• LICENSE: Valid driver's license with good driving record.
• OTHER REQUIREMENTS: Subject to working some evenings and weekends. Must pass an intensive background investigation and drug test. No FELONY or Class A MISDEMEANOR convictions. No Class B MISDEMEANOR convictions within the last ten (10) years. No family violence convictions. Cannot currently be on deferred adjudication for any FELONY, Class A or Class B MISDEMEANOR.

Responsibilities

• Serves as a contact or referral person for members of the community to educate the public on police and safety services and to resolve concerns regarding police services.
• Informs and communicates with police administrators of situations that might escalate into violent encounters to prevent incidents of community violence against police.
• Assists in the development, organization, and implementation of programs intended to improve community and police relations and also to increase job satisfaction and effectiveness among police department personnel.
• Responds to inquiries on actions taken regarding citizen complaints alleged police use of excessive force, use of deadly force, arrest situations or other similar situations in which the public has disagreement with the Police over the manner in which such situations were handled.
• Maintains and improves harmonious working relationship between employees of different ethnic backgrounds by working on issues of discrimination based on race, color, national origin, or sex.
• Performs need assessments in order to identify the needs of the community and recommend solutions.
• Performs any and all work as needed or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree