Community Outreach Navigator – St. Joseph Warren Hospital

Mercy Health BSMH

1d

About The Position

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
The Community Outreach Navigator participates in community meetings, supports patients and families as they navigate the healthcare system, and provides direct patient care under the guidance of a designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health.

Requirements

• Bachelors, Social Service or healthcare related field (required)
• 1 year in healthcare, social or human services setting (required)
• De-escalation
• physical interventions
• debriefing
• Motivational interviewing
• Patient Centered care
• Care planning
• performing safety checks and constant observer
• working within an interdisciplinary team
• Collaboration with community organizations
• Technology proficiency
• Documentation, participation in psychoeducation specialist across the ministry
• CPI Instructor
• Virtual Interaction
• Providing facility/ministry
• community wide presentations focused on BH and Stigma
• Participation in enterprise wide workgroups
• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Nice To Haves

• Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), or other social service or healthcare related licensure (preferred)
• Masters, Social Service or healthcare related field (preferred)

Responsibilities

• Participates in treatment team meetings as appropriate.
• Participates in community and committee meetings. Develops working relationships with community providers.
• Community resource knowledge and navigation; coordinates wrap around services for complex patients.
• Identifies program barriers and future program needs.
• Completes social determinants of health (SDOH) screenings, substance use disorder (SUD) screenings, Columbia-Suicide Rating Scale (C-SSRS)
• May complete patient health questionnaire (PHQ-9), generalized anxiety disorder (GAD), post-tramatic stress disorder (PTSD) assessments and/or screenings (within scope)
• Successfully participates to complete BSMH and departmental specific training as required

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level