Community Outreach Navigator – St. Joseph Warren Hospital

Mercy Health • Warren, OH

1d

About The Position

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Community Outreach Navigator – St. Joseph Warren Hospital Primary Function/General Purpose of Position The Community Outreach Navigator participates in community meetings, supports patients and families as they navigate the healthcare system, and provides direct patient care under the guidance of a designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health.

Requirements

• Bachelors, Social Service or healthcare related field (required)
• 1 year in healthcare, social or human services setting (required)
• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
• Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
• De-escalation physical interventions debriefing
• Motivational interviewing
• Patient Centered care
• Care planning performing safety checks and constant observer
• working within an interdisciplinary team
• Collaboration with community organizations
• Technology proficiency
• Documentation, participation in psychoeducation specialist across the ministry
• CPI Instructor
• Virtual Interaction
• Providing facility/ministry community wide presentations focused on BH and Stigma
• Participation in enterprise wide workgroups

Nice To Haves

• Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), or other social service or healthcare related licensure (preferred)
• Masters, Social Service or healthcare related field (preferred)

Responsibilities

• Participates in treatment team meetings as appropriate.
• Participates in community and committee meetings.
• Develops working relationships with community providers.
• Community resource knowledge and navigation; coordinates wrap around services for complex patients.
• Identifies program barriers and future program needs.
• Completes social determinants of health (SDOH) screenings, substance use disorder (SUD) screenings, Columbia-Suicide Rating Scale (C-SSRS)
• May complete patient health questionnaire (PHQ-9), generalized anxiety disorder (GAD), post-tramatic stress disorder (PTSD) assessments and/or screenings (within scope)
• Successfully participates to complete BSMH and departmental specific training as required

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees