Community Outreach Coordinator

Ally Medical Management•Round Rock, TX

About The Position

Job Summary: The Community Outreach Coordinator will be the enthusiastic face of Ally Medical ER, both inside and outside the facility. This role focuses on building and maintaining strong relationships with community leaders and creating brand awareness through grassroots events. The Community Outreach Coordinator will deliver consistent messaging about our brand, stay up to date with evolving policies, and translate this information to our patients, staff and community partners. This position is pivotal in driving hyperlocal brand awareness and fostering community trust and engagement.

Requirements

Excellent verbal and written communication skills.
Must be able to keep records of site visits and set a schedule for visits.
Strong analytical and problem-solving skills.
This role requires attention to detail and will require attentive consideration on how to approach each client.
High School Diploma or GED.
Experience working in an office, and good understanding of Microsoft Suite and G-Suite.
Customer services and/or sales experience.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 50 pounds at times.

Nice To Haves

Degree in Communications or Marketing adjacent field.

Responsibilities

Promote Ally Medical ER within the designated region by actively engaging with the community.
Participate in and organize grassroots events to enhance brand visibility and recognition.
Identify, establish, and nurture relationships with key referral and community partners including physician offices, urgent care centers, first responders, school districts, recovery centers, sports facilities, high density living and other relevant businesses.
Develop and maintain a network of contacts that can provide ongoing referrals to Ally Medical ER.
Organize monthly community CPR classes and other health-related events.
Arrange and participate in various community events such as career days, school physicals, educational sessions, lunch and learns, and any other events requiring company representation.
Actively seek opportunities to host or participate in events that align with Ally Medical ER's mission and values.
Work closely with the online Social Media Strategist to provide visibility into grassroots efforts.
Capture and share photos and stories from community events for use on social media platforms to highlight engagement and brand presence.
Ensure all communications reflect the brand's voice and message consistently.
Meet weekly with Facility Administrators to discuss activities and update on strategies and initiatives.
Share calendars with the team to ensure coordinated efforts and visibility into upcoming events and engagements.
Meet bi-weekly with the marketing team to discuss effective measures and strategies within your region.
Report on activities, successes, challenges, and any support or collateral needs required to enhance your efforts.
Provide feedback and insights from the community to help shape future marketing strategies and initiatives.
Comply with all privacy and security laws and internal policies and procedures.
Play an active role in protecting the company's sensitive data and ensuring that our patient's information is treated with the utmost care and confidence.
Report any concerns or infractions that you become aware of so that the company may appropriately address them.
Protect the credentials provided to you to access Company (and customer, where applicable) networks, systems and data.
Maintain the confidentiality of all Ally and customer data to which you are granted access.
Report to Management immediately any suspected compromises of Ally proprietary data or customer data.
Adhere to the Company’s Information Security Policy and Procedures and support standard operating procedures to protect Company systems and data.
Alert management immediately with any expected system or data compromises and/or system failure impacting the security, confidentiality, availability, and integrity of Ally Medical and customer data.
Attend an annual Information Security Awareness Training.