Community Outreach Coordinator

Greenlight Networks•Baltimore, MD

6d•$70,000 - $80,000

About The Position

Greenlight Networks is on a mission to connect communities to the fastest and most reliable fiber internet available. We're looking for an energetic, articulate, and strategic Community Outreach Coordinator who can bring our brand to life at the grassroots level—building strong local connections and promoting our services with passion and purpose. As the face of Greenlight Networks in your region, you will serve as a key liaison between our brand and the communities we serve. This role requires someone who thrives on relationship building, enjoys engaging with local organizations, community leaders and residents, and knows how to effectively communicate the benefits of high-speed fiber internet.

Requirements

A passionate communicator with a professional demeanor who thrives in front of a crowd and enjoys being out in the community.
A natural networker who is approachable, energetic, and genuinely interested in making connections.
A savvy social media user who understands how to use digital platforms to create excitement, build trust, and grow engagement.
An entrepreneurial spirit who is results-driven, creative, and proactive.
A skilled event planner who can coordinate logistics, manage vendors, and create memorable experiences for community members.
Demonstrated ability to speak persuasively and present information to diverse audiences.
Strong organizational skills with the ability to multitask and meet deadlines in a fast-paced environment.
Experience with tools such as Canva, HubSpot, Microsoft Office Suite, and social media platforms (Facebook, Instagram, Nextdoor, etc.).
Knowledge and experience of emerging social media platforms.
Willingness to work flexible, non-traditional hours including evenings and weekends as needed.
Must be comfortable working independently in the field while staying aligned with internal team goals.
Bachelor’s degree in marketing, communications, public relations, or a related field preferred.
2–3 years of relevant experience in community engagement, event coordination, or grassroots marketing.
This role requires the use of your personal vehicle to drive to and from events and partnership meetings.
A valid driver's license and insured personal vehicle are required.
Ability to lift and transport event materials (up to 50 lbs) and stand for extended periods.

Responsibilities

Build, manage, and strengthen relationships with community organizations, municipal leaders, and local stakeholders to promote Greenlight Networks.
Plan, coordinate, and host community events that drive brand awareness and customer acquisition—including neighborhood open houses, educational webinars, pop-up events, and community sponsorship activations.
Represent Greenlight Networks at community meetings, local events, town halls, homeowner association meetings, and networking functions to generate interest and support for our services.
Develop and work collaboratively with the marketing team to execute region-specific social media strategies that increase engagement, drive sign-ups and service orders, and highlight our community involvement.
Serve as a confident public speaker and brand advocate at both in-person and virtual events.
Identify local marketing opportunities, including grassroots campaigns, partnerships, and sponsorships that align with our goals.
Collaborate with the marketing and business development teams to ensure consistent messaging and brand positioning.
Monitor community sentiment, feedback and engagement, reporting insights that can enhance our outreach strategies.
Execute tactical marketing efforts such as door-to-door engagement, distribution of promotional materials, and localized email or digital campaigns.
Work with internal teams to develop, implement and execute go-to-market campaigns to increase customer base.