ESSA Bank, Community Office Assistant Manager

ESSA Bank•Stroudsburg, PA

6d•Onsite

About The Position

Supports the Community/Commercial Office Manager in overseeing daily operations, customer service, and team coordination. Community Office Assistant Managers follow our bank philosophy of positive energy, positive outcomes. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

Requirements

A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted.
Ability to read, comprehend, and interpret documents.
Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization.
Ability to communicate to clients directly and effectively.
Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use.
Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties.
Ability to add, subtract, multiply, and divide in all units of measure.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to solve challenging problems involving several variables in a standardized situation.

Responsibilities

Assist in supervising front line employees and daily banking operations
Support customer inquiries and resolve basic service issues.
Monitor transaction accuracy, compliance, and branch cash control.
Contribute to branch sales goals and track performance metrics.
Help train, coach and develop front line employees.
Develop and maintain professional COI relationships and work closely with internal business partners.

Benefits

Medical, Dental, Vision & Life Insurance
401K with company match
Paid Time Off & Recognized Holidays
Leave policies
Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
Employee Assistance Program
Employee Health & Wellness Program
Special Loan and Deposit Rates
Gradifi Student Loan Paydown Plan
Rewards & Recognition Programs and much more!
Eligibility requirements apply.