Community Navigator

FORTUNE SOCIETY INC•New York, NY

47d•$35 - $36

About The Position

Under the direction of Fortune, the Community Navigator works to gain the trust of the community and the highest-risk individuals to help prevent shootings and retaliatory violence and to provide linkages and robust accompaniment to prosocial alternatives, including activities, jobs, education, case management, and social services. As a member of a team, the Community Navigator is responsible for reaching out to the highest-risk individuals in the community and working with them to prevent violence by modeling prosocial behaviors, engaging them in positive activities, accompaniment through the case management process, and connecting their participants to additional services that the organization and partners offer. Community Navigator will engage directly with identified and referred participants who have experienced high levels of trauma and are likely to be victims or perpetrators of violence. The position requires strong understanding of the drivers of violence in the service community, including the histories, dynamics, and conflicts of individuals and groups. Community Navigators must also have strong knowledge of local service providers. The candidate should have experience in working with and engaging “high-risk” adults in structured leadership development activities. Mission, and Fit The CM must embody Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done. Attention to Detail The OM must demonstrate competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details. Collaboration The OWs must collaborate and coordinate with to provide care and support to those who are in need of higher levels of supervision. Additionally, the OWs will need to collaborate with external providers where individuals are receiving voluntary services to ensure coordinated care.

Requirements

High school diploma or equivalent preferred
Skilled communicator who is able to liaise interdepartmentally as well as with community partners and stakeholders
Ability to work a flexible schedule
Driver’s license required
Proficiency in Microsoft Office and Excel
Ability to work independently and on a team
Experience and/or desire to work with a culturally diverse population
We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus

Nice To Haves

Bilingual (English/Spanish) preferred
Experience working with the community in the South Bronx, a plus

Responsibilities

Relentlessly engage highest-risk participants using a variety of methods, including home visits, community outreach, and institutional visits to foster strong, supportive relationships
Regularly assess safety risks associated with individuals and physical locations and collaborate with the program team to develop approaches to navigating and mitigating risks
Advocate for participants’ needs and goals, offering mentoring and comprehensive case management to support their journey toward stability and self-sufficiency
Conduct targeted outreach, both individually and as part of a team, to cultivate partnerships with local residents, youth, businesses, and community organizations, enhancing community support networks
Design and implement personalized support sessions focused on conflict resolution, prosocial behavior adoption, and empowerment of participants to achieve their personal and professional goals
Collaborate with the management team and external support networks to identify and engage individuals at the highest risk, ensuring a proactive approach to violence prevention and community safety
Manage a caseload of up to 20 participants, providing focused, individualized support
Utilize trauma-informed practices to establish trust and rapport with participants, serving as a positive role model and guide in their journey of recovery and growth
Diligently prepare and submit detailed reports, including timely incident reports, participant progress updates, and any other documentation necessary to maintain transparency and accountability
Collaborate closely with transitional job providers to facilitate participants’ successful integration and progress in the Atlas Workforce program, addressing any barriers to employment
Maintain clear and timely communication channels with team members and management, providing updates on participant progress and any concerns related to their safety and well-being
Engage in ongoing professional development and training opportunities to enhance skills and effectiveness in the role, participating in all mandatory sessions and seeking additional learning opportunities as needed
Participate in a variety of meetings, including staff, partner, one-on-one supervision, and community meetings as scheduled by the Manager
Participate in collaborative meetings to assess participant progress and plan services