Part-time Community Navigator (Ossining, NY)
About The Position
We live by the saying “an ounce of prevention is worth a pound of cure”, and our mission is to empower healthy and thriving communities. Ounce is a first-of-its-kind community-based service model. Enabled by technology, we provide services to residents of affordable housing properties, improving engagement and outcomes at scale. We are looking for creative and kind teammates to join us in this journey. About the Role Ounce Community Navigators are critical members of the team, serving as the face of Ounce within the community. You will be working directly with residents, our housing & community partners, and our broader team to deliver better care & services within affordable housing. This a part-time role In this role you will be a: Outreach & Engagement Specialist: You will proactively engage residents within affordable housing communities, building trust in Ounce's mission. You will find creative ways to engage residents, including door-to-door flyering, hosting community events, tabling, and phone-based outreach. Benefits Specialist & Service Coordinator: You will help residents by scheduling doctor’s appointments, helping them apply for benefits they may be eligible for (e.g., SNAP, TANF, LIHEAP), and acting as their health & wellness advocate. You can balance multiple responsibilities & tasks at once, make and track referrals within our technology platform, and follow through with residents promptly. Relationship Builder: As the face of Ounce within the community, you’ll build trust & respect with residents, convene & listen to residents, and identify their needs proactively. You’ll also work closely with community partners across the Ossining area, ensuring our residents have access to high quality services and are treated with respect and empathy.
Requirements
- You have experience navigating government benefits (e.g., SNAP, TANF, LIHEAP, Medicaid) and coordinating care to local organizations
- You are excited by “boots on the ground” opportunities, including community organizing, and enjoy customer-service roles, as you will be embedded within affordable housing communities in Ossining and must embody a “residents come first” mentality
- You understand the unique opportunities and challenges affordable housing residents face; ideally, you have lived in the area and/or worked in a community-based role
- Ability to commute to Ossining, NY 2 days a week
Responsibilities
- Proactively engage residents within affordable housing communities, building trust in Ounce's mission
- Find creative ways to engage residents, including door-to-door flyering, hosting community events, tabling, and phone-based outreach
- Help residents by scheduling doctor’s appointments, helping them apply for benefits they may be eligible for (e.g., SNAP, TANF, LIHEAP), and acting as their health & wellness advocate
- Balance multiple responsibilities & tasks at once, make and track referrals within our technology platform, and follow through with residents promptly
- Build trust & respect with residents, convene & listen to residents, and identify their needs proactively
- Work closely with community partners across the Ossining area, ensuring our residents have access to high quality services and are treated with respect and empathy
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
