Community Marketing Manager

Fiverr • New York, NY

16d • Hybrid

About The Position

We’re searching for a community marketing manager who can strengthen trust and pride within Fiverr’s top-talent community by uncovering and amplifying the stories, relationships, and expertise that show what “extraordinary professional talent” looks like in action. This role connects community moments, from campaigns and online conversations to online mentorship and events, into a cohesive story about how Fiverr’s people are shaping the future of work. This is a full-time hybrid role that will work out of Fiverr’s NYC office three days a week. The US base salary range for this full-time position is $80,000 - $90,000. Our salary is to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, locations and other job-related qualifications, and alignment with market data. In addition to salary, this position may be eligible for equity and benefits.

Requirements

• 3+ years of experience in Community Marketing, Content Strategy, or Community Management with a strong focus on measurable PR and brand-building outcomes.
• Strong technical proficiency in digital analytics and applying a data-driven approach to content strategy.
• Excellent storytelling and content creation skills, with the ability to edit and package raw community insights into polished marketing assets.
• Proven ability to work cross-functionally with PR, Brand, and Product teams to achieve shared amplification goals.
• Comfortable using AI tools to improve workflows, content creation, and community engagement; able to identify where AI can add value without compromising quality

Responsibilities

• Leverage existing community relationships and initiatives (Millionaire Milestone, AI education series, Advisory Board, Forum, regional programs) to identify stories that reflect the depth and evolution of Fiverr’s talent.
• Create and share community-led storytelling that celebrates collaboration, innovation, and human creativity in AI-native and high-impact categories.
• Partner with brand, social, and PR teams to bring influential creative voices — from inside and outside the platform — into the community through content, collaborations, or event moments that spark visibility and virality.
• Develop lightweight storytelling systems: templates, formats, and processes that make it easy for sellers and community leaders to share their own perspectives.
• Maintain relationships with Fiverr’s top freelancers and leaders to continually surface insights, proof points, and creative inspiration.
• Help evolve Fiverr’s internal understanding of “community” by providing data-driven insights on how relationships, recognition, and reputation drive trust and long-term growth and market differentiation.
• Implement and manage tracking tools (e.g., social listening, content analytics) to measure the impact of community-led content on brand sentiment, traffic, and PR metrics. Utilize A/B testing and data insights to continuously optimize content formats and distribution windows.
• Develop, maintain, and document lightweight storytelling systems, content templates, and technical processes (e.g., CMS integration, standardized data flow) that streamline how sellers and community leaders contribute their perspectives for mass distribution.
• Leverage AI tools (LLMs, agents, and emerging applications) to enhance community content, streamline processes, and ensure programs scale effectively while staying safe, relevant, and on-brand.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees