Community Market Manager

The Christ Hospital Health Network • Columbus, OH

3d

About The Position

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. At Alternate Solutions Health Network (ASHN), we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home. Post-acute care is at the center of improving health outcomes. We care for patients where they spend the majority of their time – in their homes. This privileged position allows us to see things that are invisible to a patient’s primary care or hospital physician, and to deliver the best possible care tailored to each patient’s setting. As the healthcare industry continues to evolve away from hospital-centric care, our work, caring for patients in their homes becomes more important than ever. Our success helping patients recover comes from engaging with them. We start at the facility bedside and coordinate each patient's transition back to their home, ensuring a smooth transition and that their care plan is right for them. We support complex, high-acuity, medically-at-risk aging patients. This is the most challenging group of individuals to serve, and we find it the most rewarding. And we do this all in partnership with health systems. Together we create a seamless care environment that enables patients to receive excellent care in the setting that best meets their needs.

Requirements

• Bachelor’s degree and /or clinical degree as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Physical Therapist, Physical Therapist Assistant, or Licensed Social Worker (LSW)
• Minimum of three (3) years of sales experience, preferably in home care or in the medical field or a combination of sales / clinical delivery
• Ability to travel
• Capable of all physical demands
• Ability to create positive impressions and communicate with a variety of people.
• Maintain effective communication with patients, families, physicians, management team, direct reports, and co-workers.
• Compassionate and caring while working with patients.
• Ability to make appropriate clinical judgments.
• Ability to identify a situation and handle it with the best possible solution.
• Detail-oriented and observant.
• Disciplined style of work ethic.
• Ability to prioritize and be timely.
• Works efficiently.
• Ability to follow directions and work as a team member while also serving as a manager/mentor to those on the Community team.
• Proficiency in Microsoft Excel, Access, Word, and Outlook and the ability to learn new systems.

Responsibilities

• Manage and oversee overall community growth and strategic plan for dedicated agencies.
• Work with region and agency leadership to implement appropriate sales structure and prioritize key customers in accordance with market strategic growth plan.
• Be responsible for day-to-day oversight and management of community marketing personnel and activities to meet/exceed assigned sales target.
• Provide support to community marketing personnel for dedicated agencies and serve as a point of escalation for questions and subject matter expertise.
• Conduct administrative oversight functions for community marketing personnel for dedicated agencies such as time off approvals and assessing additional support needs.
• Work with RVP, Home Health and VP Partnership and Community leadership to develop and execute market specific annual strategic plan/budget and prepare quarterly sales updates to ensure achievement of established sales targets and compliance with established budgetary constraints.
• Maintain a sales territory and call on physicians, multiple facility types such as hospital, skilled nursing, rehabilitation, facility discharge planning services and/or management, assisted living and other senior living settings within assigned territory.
• Maintain detailed territory list, prioritizing accounts in accordance with the market/territory
• Make sales calls, arrange appointments and deliver educational programs to keep referral sources current in local agency service offerings.
• Act as a liaison between referral sources and company staff to provide information on company services, resolve problems and maintain positive customer relations.
• Other duties as assigned.

Benefits

• We provide medical, dental, and vision insurance with flexibility for you to select what works best for you.
• Eligible teammates receive paid time off and may participate in the 401K, if they choose.
• Historically the company has matched 401K contributions which helps build your nest egg even faster.
• Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees