Community Manager

Catholic Charities Serving Central Washington

21d • $20 - $26 • Onsite

About The Position

The Community Manager is responsible for overseeing the daily operations of a 60-unit affordable tax credit property serving elderly residents. This role ensures that the community remains safe, well-maintained, and compliant with all housing regulations and tax credit requirements. The Community Manager provides responsive, resident-centered support, coordinates maintenance needs, manages leasing and occupancy processes, and maintains accurate records. This position plays a key role in fostering a positive living environment and ensuring that residents receive quality service and support.

Requirements

• High School Diploma or General Equivalency Diploma (GED)
• Prior working experience in the property management field.
• Demonstrated computer, accounting, and clerical skills necessary to meet position requirements.
• Must be Proficient in Word, Excel, outlook and Adobe and property management software applications
• Knowledge of pertinent Federal, State, and local codes, Laws, and regulations sufficient to perform job duties.
• Must be self-motivated, able to work independently and be able to perform duties with minimal supervision.
• Must be able to work well with people from diverse social and economic backgrounds.
• Ability to read and comprehend simple instructions and short correspondence.
• Basic Math (addition, subtraction, multiplication, division)
• Ability to receive and follow written instructions.
• Valid Washington State driver’s license and minimum required liability insurance for WA State
• Must be deemed insurable as determined by Catholic Charities’ liability insurance provider
• Being cleared by criminal background check and fingerprinting when required

Nice To Haves

• Two years of supervisory experience preferred.
• Bilingual (English/Spanish) preferred, but not required

Responsibilities

• Understands and enforces the CCHS property management policies and procedures; the community’s rules and regulations; and the terms of the lease and other addenda to the lease.
• Achieves the goals and objectives established for the property.
• Complies with the Washington state residential Landlord & Tenant Act all other governmental laws and regulations.
• Immediately reports any safety or health hazard or usual event to supervisor.
• Operates the property within the budgeted guidelines established for the property.
• Ensures all services and work are completed as contracted prior to approval of invoices.
• Ensure all invoices are coded in accordance with the descriptive Chart of Accounts.
• Promptly approves and submits all property invoices for payment.
• Ensures that site employees promote high standards of professional appearance and positive relationship with residents, owners, co-workers, contractors, and vendors.
• Ensures courteous and timely response to all resident requests and work orders and implements resident retention programs.
• Monitors and verifies that applicants selected from the waiting list are qualified in compliance with funder requirements.
• Assists in budget preparation and budget tracking.
• Shows units available to be rented.
• Conducts move-in inspections and completes condition checklist with the Maintenance Technician.
• Personally, inspects the property daily, including all common areas, parking lots, and vacant apartments.
• Verifies and recertifies resident income, assets, and applicable deductions per funding requirements to determine eligibility.
• Prepares and distributes financial, leasing, and other related reports and documents promptly.
• Maintains accurate and complete resident, unit and property records.
• Collaborates with the Residential Services Coordinator to ensure that resident services and property management are compatibly carried out.
• Ensures that all tenants are timely in payment of rent, maintenance charges and other charges due.
• Issues warning notices and eviction notices, coordinates repayment plans, and attends tenant hearings, Ensures compliance with Fair Housing Laws.
• Facilitates positive and effective resolution of tenant related problems and complaints and refers residents to appropriate resident service providers, as necessary.
• Obtains competitive bids and proposals for any work or services necessary for daily operations of the property.
• Performs all work assignments as requested by supervisor.

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED