Community Manager

Morgan Properties • Canonsburg, PA

2d • $65,000 - $68,000

About The Position

Join Our Team as a Community Manager – Support Operations, Build Community, and Drive Resident Experience! Are you highly organized, people-oriented, and passionate about creating welcoming communities? Morgan Properties is seeking a Community Manager to play a key role in daily operations, resident experience, and community performance. This role blends strong administrative execution with a culture-focused mindset and close partnership with the Area Community Manager. What You Can Expect from Us: Excellent Pay: $65,000-$68,000 / year20% Apartment Rental Discount$300 Morgan Essentials – paid quarterlyRenewal CommissionsMedical, Dental & Vision InsuranceLife and AD&D InsuranceLong & Short-Term Disability Coverage401(k) with Company MatchGenerous PTO + 10 Holidays + Sick LeaveEmployee Assistance Program (EAP) What You’ll Do: Resident Engagement & Leasing Serve as a key point of contact for residents, ensuring a welcoming and supportive experienceResolve complex resident issues, including legal matters, with professionalism and empathyManage the resident lifecycle: applications, move-ins/move-outs, lease renewals, and retentionLead team onsite to deliver a positive experience for prospective residents Operations & Financial Administration Conduct property inspections, oversee curb appeal, and ensure safety and compliance protocols are followedManage resident accounts, collections, ledgers, and financial reportingMonitor occupancy, revenue, and leasing activity to support community goals Collaboration & Culture Partner closely with the Area Community Manager and on-site teams to support operational prioritiesModel a positive, collaborative, and solutions-oriented approachContribute to a respectful, customer service-driven community culture What We Expect from You: 3+ years of customer service management, property management preferred. Strong administrative skills and attention to detail.Customer service excellence and problem-solving ability.Comfort working cross-functionally without formal direct-report authority.Valid driver’s license. Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.

Requirements

• 3+ years of customer service management, property management preferred.
• Strong administrative skills and attention to detail.
• Customer service excellence and problem-solving ability.
• Comfort working cross-functionally without formal direct-report authority.
• Valid driver’s license.

Responsibilities

• Serve as a key point of contact for residents, ensuring a welcoming and supportive experience
• Resolve complex resident issues, including legal matters, with professionalism and empathy
• Manage the resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention
• Lead team onsite to deliver a positive experience for prospective residents
• Conduct property inspections, oversee curb appeal, and ensure safety and compliance protocols are followed
• Manage resident accounts, collections, ledgers, and financial reporting
• Monitor occupancy, revenue, and leasing activity to support community goals
• Partner closely with the Area Community Manager and on-site teams to support operational priorities
• Model a positive, collaborative, and solutions-oriented approach
• Contribute to a respectful, customer service-driven community culture

Benefits

• Excellent Pay: $65,000-$68,000 / year
• 20% Apartment Rental Discount
• $300 Morgan Essentials – paid quarterly
• Renewal Commissions
• Medical, Dental & Vision Insurance
• Life and AD&D Insurance
• Long & Short-Term Disability Coverage
• 401(k) with Company Match
• Generous PTO + 10 Holidays + Sick Leave
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees