Community Manager - Francis House

CRM Residential • Philadelphia, PA

11d • $57,000 - $62,000

About The Position

CRM Residential is a trusted name in the property management industry specializing in affordable housing. Our success story is a testament to the dedicated and talented individuals who have chosen to build their careers with us. We take great pride in our values, and we live and breathe them every day. Working for CRM Residential is so much more than a job, it is a career with purpose. No matter what department or level of the company you join, our mission is to provide a comfortable and reliable home environment for those who need it most and to provide excellent service to our customers. You will make a difference. The Community Property Manager will be responsible for building and maintaining relationships with our customers, stakeholders, and partners. The ideal candidate will have excellent communication skills, be able to work independently, and have a passion for building communities. The Community Property Manager is responsible for all phases of the operation of the property. Including, but not limited to achieving the highest possible net operating income through implementation of effective cost control and revenue improvement programs, the general administration and maintenance of the physical property, the supervision and direction of all personnel and the financial operation of the property within approved budgetary guidelines. The Community Property Manager will be responsible for but not limited to:

Requirements

• High school diploma or equivalent education required
• Bachelor's degree preferred
• 5 years of property management experience required, must have at least 1 year experience with tax credits
• HUD knowledge/experience and strong management experience
• Excellent written and verbal communication skills
• Strong organizational and project management skills
• Ability to work independently and as part of a team
• Passion for building and engaging communities
• Valid driver's license and reliable transportation
• Completion of in-house training in use of Real Page OneSite is required within the first 90 days of employment.

Nice To Haves

• Prior training in budget preparations and analyzing reports, marketing, and human resource management is preferred.

Responsibilities

• Develop and implement community engagement strategies to increase customer satisfaction and loyal
• Build and maintain relationships with customers, stakeholders, and partners
• Monitor and respond to customer feedback and inquiries on social media platforms and other channels
• Create and manage content for social media platforms, blogs, and other communication channels
• Plan and execute events and activities to engage the community
• Analyze community engagement metrics and provide regular reports to management
• Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels

Benefits

• Comprehensive Health Coverage
• Retirement Savings with employer contribution
• Bonus Potential
• Paid Time Off (PTO)
• Company Paid Holidays
• Once eligible for enrollment, the company will contribute a Safe Harbor match of 3% of your compensation to your 401(k) account, regardless of whether you choose to make your own contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees