Community Manager

ASSET MANAGEMENT & CONSULTING SERV•North Charleston, SC

1d•Onsite

About The Position

We are seeking a highly organized and customer-focused Property Manager to oversee the day-to-day operations of an 80-unit apartment community. The ideal candidate will have a strong background in multi-family operations and customer relationship management, along with the ability to manage multiple tasks simultaneously. The successful candidate will be responsible for ensuring the smooth operation of the property, managing relationships with the team, resident engagement, and financial performance.

Requirements

Minimum of 3 years of experience in multi-family property management, demonstrating a strong understanding of property operations, tenant relations, and maintenance management.
Proven track record of managing residential or commercial properties, showcasing the ability to maintain high occupancy rates and tenant satisfaction.
Minimum of 5 years of customer service experience.
Strong background in property leasing, sales, and customer relationship management.
Must be licensed by the South Carolina Real Estate Commission.
Exceptional interpersonal and communication skills, including excellent phone etiquette.
Excellent conflict management skills.
Ability to work independently and as part of a team.
Proficiency in Onesite or similar property management software and Microsoft Office Suite.
Experience with administrative tasks, including preparing reports and managing correspondence.
Ability to meet reporting deadlines.
Strong organizational and multitasking abilities to efficiently manage daily operations, including leasing, rent collection, and property maintenance.
Ability to analyze financial statements and budgets to optimize property performance and profitability.
Problem-solving skills to address and resolve tenant issues promptly and professionally.
Knowledge of local, state, and federal regulations related to property management.
Strong leadership skills to manage and motivate a team.
Detail-oriented approach to property management.
Driver's License.
Ability to commute to North Charleston, SC 29418.

Nice To Haves

A Bachelor’s degree in Business Administration, Real Estate, or a related field is preferred.

Responsibilities

Answer phone calls in a warm and welcoming manner.
Prepare and plan yourself and your team daily, weekly, monthly to achieve and maintain occupancy and income goals.
Follow policy and procedure related marketing and leasing efforts to meet set goals.
Manage the overall operation of the community, ensuring that all facilities are maintained and available to residents.
Follow policy and procedure to effectively manage service requests, make ready initiatives, routine maintenance, and capital projects when necessary.
Coordinate with property leasing and sales teams to ensure seamless resident transitions.
Provide exceptional customer service, responding promptly to prospect and resident inquiries.
Conduct routine unit and property inspections to ensure standards of cleanliness, safety, and maintenance are met.
Manage office supplies and inventory, ensuring that the office is well-stocked and efficient.
Provide administrative support to the property leasing and sales teams, including preparing reports and managing correspondence.