Community Manager - Madison Hall
About The Position
SYNCO Properties, Inc. is seeking an experienced and resident-focused Community Manager to lead the day-to-day operations of a residential apartment community in Clemmons, NC. This is an exempt, fully on‑site leadership role ideal for a hands-on professional who excels at team leadership, operational excellence, and delivering a high-quality resident experience. The Community Manager is responsible for managing the community in accordance with SYNCO Properties’ policies and procedures, with a focus on maximizing occupancy, revenue, and long-term asset value while maintaining superior physical conditions and resident satisfaction.
Requirements
- High school diploma or equivalent required
- Strong leadership, leasing, sales, and customer service skills
- Experience with Yardi or similar property management software required
- Excellent verbal and written communication skills
- Ability to walk the property and climb stairs daily
- Valid driver’s license and current vehicle insurance required
Nice To Haves
- college coursework or degree preferred
- CAM or ARM designation preferred
- Three or more years of apartment or property management experience preferred
Responsibilities
- Oversee all daily operations, leasing, marketing, and resident relations
- Lease apartments to qualified applicants while maintaining screening standards
- Ensure units and common areas are market-ready and well maintained
- Supervise, train, schedule, and evaluate on-site staff
- Manage rent collections, delinquency follow-up, reporting, and budgets
- Coordinate maintenance activities, vendor work, and contract oversight
- Complete weekly and monthly operational and financial reports accurately and on time
- Enforce company policies, Fair Housing laws, OSHA, and risk management standards
- Maintain positive resident relationships and resolve concerns professionally
- Ensure on-call rotation is created and respond to after-hours emergencies
Benefits
- Competitive salary with quarterly and discretionary bonus programs
- Generous apartment rental discounts
- Medical, Dental, Life, Short‑ and Long‑Term Disability coverage
- 401(k) with company match (100% of the first 3%, plus 50% of the next 2%)
- 128–240 hours of PTO based on tenure, plus 11 paid holidays
- Wellness reimbursement up to $200 annually
- Employee Assistance Program (EAP) at no cost
- Ongoing training, promotion, and advancement opportunities
- New‑employee referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
