Community Manager - Palmer College of Chiropractic

Capstone on Campus Management LLCDavenport, IA
1d$77,000 - $82,000Onsite

About The Position

The primary responsibility of the Community Manager is overnight of all the management of the on-campus housing at Palmer College of Chiropractic in Davenport, Iowa. Areas of responsibility include, but are not limited to, fiscal oversight; leasing and marketing; client relations; management of accounts payable and receivable; facilities management; and supervision of employees. The responsibilities of the Community Manager requires a combination of managerial and interpersonal skills aimed at supporting the housing staff and residents while running a fiscally efficient operation. The Community Manager must work collaboratively with campus partners and COCM staff.

Requirements

  • Bachelor's degree in Business or a related field of study required.
  • 3-5 years of experience property management, student housing/residence life at a college or university or related experience.
  • Experience managing leasing and marketing initiatives.
  • Experience in facilities management or asset management including management of operating and capital budgets.
  • Demonstrate proficiency in verbal communication.
  • Possess strong customer service skills.
  • Ability to analyze data to inform operations and maintenance planning.
  • Experience with leadership and supervision of full-time facilities and administrative staff.
  • Proficiency with Microsoft Office, work order systems, and property management software.
  • Excellent attention to detail and organizational skills.
  • Ability to manage multiple priorities.

Nice To Haves

  • Master's degree preferred.

Responsibilities

  • Duties include day-to-day oversight of site operations.
  • Supervise various levels of staff members.
  • Oversee human resource functions such as benefits, worker’s compensation claims, payroll processing, hiring, training and evaluating direct and indirect reporting staff.
  • Represent the site and provide communication about the residential community to Palmer and COCM corporate staff.
  • Distribute weekly status reports about the residential community including a weekly operations report and leasing status report.
  • In collaboration with the Assistant Director, coordinate leasing and marketing initiatives, which include the development and execution of a marketing plan and leasing timeline.
  • Update and maintain the site website.
  • Participate in various recruitment events to market the community to prospective residents.
  • Provide fiscal oversight by managing the operating and capital budgets.  This includes developing annual budget proposals, presenting budgets for approval, ensuring all expenditures fall within budget expectations, planning for unexpected expenses, tracking, and approving expenditures.  submitting monthly budget variance explanations and communicating with corporate accountants.
  • Oversee accounts payable functions.
  • Submits monthly budget variance explanations.
  • Ensure execution of daily facilities maintenance, preventative maintenance plan, and housekeeping.
  • Identify vendors and negotiate contracts for services provided.
  • Ensure execution of the “turn” of units between contracts, 3 times per year, including communication with vendors, housing and contract maintenance staff, and walking units for final preparation prior to student move in.
  • Works directly with maintenance staff to ensure completion of work orders in a timely manner.
  • Participate in 24-hour facilities maintenance emergency response rotation. Being on duty requires the Director to be within a 1-hour response radius of the community.
  • Maintain positive relationships with campus partners, owners, and other constituents that are involved in the property.
  • Other duties as assigned.

Benefits

  • Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.
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