Community Manager

Dept•Chicago, UT

5d•$66,300 - $78,000•Hybrid

About The Position

WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sht done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. THE ROLE: Community Managers are responsible for maintaining, curating, and analyzing a brand's social media presence. Effective and impactful community planning results in a deep understanding of how a brand's audience interacts, responds, and engages with content across social platforms. These insights are used for future creative development. This role requires close collaboration and integration with all areas of the business (media, tech, data, and various retail touchpoints) and this person will be expected to be able to frame their work in a solid strategy that’s grounded in insight and underpinned by knowledge of digital and social platforms, and organic content. The candidate must feel comfortable working in an always-on environment and be a true collaborator. WHAT YOU’LL DO: The role of Community Manager is exciting, varied, and constantly evolving.

Requirements

2 - 4 years relevant experience within a community planning/management role
Experience providing inspiration
Excellent presentation skills
Thorough understanding of organic social media
Exposure to organic social work that has built a community
Ability to remain focused under pressure and get stuff done on a tight deadline
A love for learning and teaching new things
Great interpersonal and listening skills
A close attention to detail
Experience with emerging technologies, and a hunger to learn more

Responsibilities

Develop and deliver concepts to feed organic content calendars
Take part in content calendar planning; monthly, quarterly, and weekly
Partner with the design team to produce social content
Write all post copy in the brand’s tone of voice
Schedule and post content across a brand's social platforms
Have a finger on the pulse of pop culture and social media trends to make conceptual connections that generate content
Be open to working west coast hours and occasional weekend live events
Analyze data and leverage insights from regular reports to consistently improve performance
Be seen as the authority for best practices on organic social
Keep an eye on the competition
Keep up to date with the latest digital and social trends
Report on organic performance (weekly, monthly)