Community Manager of Irontek

IRONTEK LLC•Delafield, WI

About The Position

At Hendricks Commercial Properties, we value people who value people. We believe in creating environments where communities thrive, and we encourage our team to embrace the freedom to do amazing things. We didn’t come this far to only come this far—join us in making a real impact. OUR COMMITMENT TO YOU We offer more than just a job. Our benefits include flexible work hours, a free Beloit Club membership for employees at our Beloit headquarters, Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K Match, Medical Benefits, 24/7 Online Care, and Pet Insurance. You’ll also enjoy working in a beautifully designed office, situated in a dynamic downtown area with access to great amenities that enhance your day-to-day experience. At Hendricks, you’ll have the opportunity to teach what you know and learn what you don’t—and community matters here. BE THE CEO OF YOUR JOB As the Community Manager, you are responsible for fostering community engagement while driving key business operations to achieve growth in membership, revenue, and market share. Irontek is a collaborative coworking space that supports small businesses, startups, and entrepreneurs through a network of local partnerships, educational organizations, and business accelerators like gener8tor’s gBETA program. In this dual-focused role, the Community Manager blends service leadership with strategic execution, building an inclusive, high-energy environment where innovation thrives. They will lead the day-to-day member experience, implement sales and retention strategies, and serve as a connector within the greater Stateline entrepreneurial ecosystem. Your ability to own your work and drive success will make a direct impact on the communities we serve.

Requirements

High school diploma or equivalent.
Proven experience in sales, lead generation, and pipeline management with a consistent track record of converting leads into members or customers.
Demonstrated success in community engagement, customer service, or operations, particularly within a membership-based or subscription-driven business model.
Background in coworking, hospitality, project management, or similar service-focused industries is highly desirable.
Experience supervising small teams and achieving team-based outcomes in a fast-paced, entrepreneurial environment.
Proficient in using CRM platforms (e.g., HubSpot, Salesforce) to manage leads, track conversion metrics, and execute outreach campaigns.
Strong communication and relationship-building skills with both individual members and business stakeholders.
Excellent organizational abilities with the capacity to multitask, prioritize, and execute effectively under pressure.
U.S. Work Authorization (required).

Nice To Haves

Associate or bachelor’s degree in business, marketing, communications, or a related field preferred.
Experience in coworking, hospitality, real estate, or a startup ecosystem.
Familiarity with digital marketing tools, analytics dashboards, or marketing automation platforms.

Responsibilities

Leads a small team in supporting and servicing the day-to-day activities.
Executes well-defined work assignments that are subject to a moderate level of control and review.
Foster a welcoming, vibrant, and professional environment for Irontek members, Ironworks tenants, and community partners.
Coordinate with Hendricks Property Management, the Greater Beloit Chamber of Commerce, and local business partners to create a cohesive entrepreneurial ecosystem.
Organize and host regular events and workshops for both members and non-members that support collaboration, networking, and skill-sharing.
Build a strong presence in the Greater Beloit and Stateline region by becoming a trusted community resource, influencer, and ambassador for Irontek’s mission.
Effectively market and promote Ironworks/Irontek’s service offerings utilizing a variety of media outlets.
Lead with a service mindset, ensuring positive daily interactions and personalized support that build loyalty and retention.
Provide daily, weekly, and monthly reports that outline progress of the space and community.
Act effectively across defined areas of responsibility to produce results that align with stated goals and objectives.
Own the full membership sales pipeline from lead generation to conversion, ensuring high occupancy across all membership types.
Execute lead acquisition campaigns in partnership with marketing; track leads and sales performance using CRM tools (e.g., HubSpot, Salesforce).
Act independently to identify and pursue leasing and business development opportunities, including outreach to startups, remote workers, and corporate teams.
Promote Irontek’s service offerings through media, digital outreach, strategic partnerships, and event sponsorships.
Provide daily, weekly, and monthly reporting on occupancy, sales funnel health, churn, and revenue goals.
Execute well-defined tasks while maintaining flexibility to resolve complex issues and customer needs independently.
Act across a range of responsibilities with minimal oversight to deliver results aligned with Irontek’s goals.
Deliver high-quality operational standards that reflect Irontek’s brand, values, and professional image.
Provide insights and support in budgeting, forecasting, and reporting, including OKRs and quarterly review metrics.