Community Manager - Apartments

T&H • Warsaw, IN

2d

About The Position

The position of the Community Manager is to provide complete oversite of the real and personal property for T&H Property Management owned and/or managed properties. The Community Manager is to maintain the integrity of the physical assets and maximizing returns in accordance with T&H Property Management’s objectives. This position supervises, trains, and develops all management personnel in their assigned region. In addition, is responsible for revenue management, financial reporting and control, administration and overall property operation and performance for each asset in the portfolio.

Requirements

• Minimum of two years of related property management experience.
• Strong leadership and motivational abilities
• Excellent communication skills required.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Strong math and analytical skills.
• Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, and formulas.
• Moderate reasoning ability.
• Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations.
• Needs ability to think rationally beyond a specific set of instructions.
• Must be proficient with Word, Excel, Power Point, email, and accounting software (Yardi Systems).
• Must be physically able to walk, stoop, kneel, carry and lift up to 35 pounds, and climb stairs easily on a multi-terrain property.
• Outdoor conditions will impact the majority of job tasks; must be able to withstand various temperatures and conditions.
• Employees must be able to hear to perform their essential job functions.
• A Community Manager must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Team Handbook, or otherwise communicated (verbally or in writing) to employees.

Nice To Haves

• Advanced degree or other professional designation, such as CAM or ARM is desirable.
• Previous lease-up experience preferred.
• Bilingual is a plus (Spanish).

Responsibilities

• Manages the maintenance, inventory, and oversight of properties owned or managed by T&H Property Management
• Works directly with managers on renovation projects, maintenance, and general upkeep on owned and managed properties.
• Travel to owned or managed properties frequently during renovation projects, or as required.
• Meet with staff to ensure all aspects of the buildings are being well maintained.
• Responsible for driving overall occupancy, and support leasing team in all areas of the leasing experience.
• Oversee details of move-in and move-out experience
• Lead scheduled daily/weekly team meetings to connect activities between management, leasing, and maintenance.
• Meet with staff to ensure all aspects of the buldings are being well maintained.
• Accountable for community curb appeal through daily property walks to meet company expectations.
• Oversee all routine and emergency repairs, negotiating with vendors to secure competitive rates and ensure consistent quality of work.
• Meet with owners and staff by phone and in person to discuss priority issues.
• Provide facilities expertise and advice to staff regarding operations
• Provide guidance regarding T&H Property Management policies and initiatives.
• Coordinate all necessary and scheduled maintenance repairs with vendors and contractors.
• Obtain copies of current Certificates of Insurance for workers compensation coverage
• Monitor property management budgets to ensure accuracy.
• Accountable for handling all resident concerns, questions, feedback, and complaints regarding all aspects of their residency
• Involvement with resident social functions and all lifestyle events
• Interview, hire, supervise, discipline, and terminate property staff.
• Conduct Exit Interviews
• Place employment advertisements
• Complete annual performance reviews
• Complete Career Development forms, verbal and written disciplinary forms, performance improvement plans as needed and required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed