Community Manager

DEPT®

6d•$66,300 - $78,000•Hybrid

About The Position

Community Managers are responsible for maintaining, curating, and analyzing a brand's social media presence. Effective and impactful community planning results in a deep understanding of how a brand's audience interacts, responds, and engages with content across social platforms. These insights are used for future creative development. This role requires close collaboration and integration with all areas of the business (media, tech, data, and various retail touchpoints) and this person will be expected to be able to frame their work in a solid strategy that’s grounded in insight and underpinned by knowledge of digital and social platforms, and organic content. The candidate must feel comfortable working in an always-on environment and be a true collaborator.

Requirements

2 - 4 years relevant experience within a community planning/management role
Experience providing inspiration
Excellent presentation skills
Thorough understanding of organic social media
Exposure to organic social work that has built a community
Ability to remain focused under pressure and get stuff done on a tight deadline
A love for learning and teaching new things
Great interpersonal and listening skills
A close attention to detail
Experience with emerging technologies, and a hunger to learn more

Responsibilities

Develop and deliver concepts to feed organic content calendars
Take part in content calendar planning; monthly, quarterly, and weekly
Partner with the design team to produce social content
Write all post copy in the brand’s tone of voice
Schedule and post content across a brand's social platforms
Have a finger on the pulse of pop culture and social media trends to make conceptual connections that generate content
Be open to working west coast hours and occasional weekend live events
Analyze data and leverage insights from regular reports to consistently improve performance
Be seen as the authority for best practices on organic social
Keep an eye on the competition
Keep up to date with the latest digital and social trends
Report on organic performance (weekly, monthly)