Community Manager (Studio Manager) - Musicologie Utah Valley/SLC

Musicologie Salt Lake City / Utah Valley • Pleasant Grove, UT

7d • $45,000 - $49,000 • Onsite

About The Position

As our Community Manager, you are the central figure and heartbeat of the Musicologie studio. You will be the on-site leader responsible for creating an exceptional and welcoming experience for every student, parent, and teacher who walks through our doors. Your role directly shapes our growth, student satisfaction, and the vibrant, creative community that defines us. This role is more than management—it’s about building relationships, fostering a love for music, and ensuring our studio is a place where everyone can thrive. You will be instrumental in implementing the Musicologie system, driving the studio's financial performance, and making a real difference in people's lives through music education.

Requirements

• Are genuinely excited to help people and believe music has the power to change lives.
• Are a natural leader who knows how to build trust and motivate a diverse team of creative individuals.
• Are an expert communicator who shines in person, over the phone, and in writing.
• Thrive in a dynamic environment and are a master of multitasking, able to switch from a sales call to a student issue to event planning with grace and a cool head.
• Are highly organized, detail-oriented, and take pride in seeing projects through to completion.
• Have experience in a customer-facing role like sales, hospitality, or customer service where building relationships is key.
• Are tech-savvy and comfortable learning new systems, including our proprietary studio management software, Slack, and Google Workspace.
• Enjoy being the go-to person and are motivated by seeing a community and business grow.
• Are able to work afternoon and evening hours (when our studio is buzzing with activity) and occasional weekends for events.

Responsibilities

• Serve as the warm, welcoming face of Musicologie, especially during peak after-school hours, ensuring a delightful experience for everyone.
• Act as the primary point of communication for scheduling, policies, and studio events.
• Plan, organize, and conduct inspiring community events, and student concerts.
• Manage all new student inquiries via phone, text, and email with prompt and friendly communication.
• Guide new families through the enrollment process, from the first call to scheduling their first lesson in our proprietary system.
• Use Musicologie’s marketing systems to promote the studio and grow our community.
• Lead the hiring, onboarding, training, and coaching of our talented music teachers using Musicologie's proven systems.
• Foster a supportive, collaborative, and high-performing team environment.
• Oversee all daily operations to keep the studio running smoothly and looking its best.
• Manage studio supplies, materials, and merchandise ordering.
• Handle student payments and ensure data is accurate within our systems.

Benefits

• Competitive Pay & Benefits: We offer a starting salary of $45,000 - $49,000 (based on experience), plus incentive pay and available health benefits.
• Paid Time Off: We believe in work-life balance and provide paid time off.
• The Gift of Music: A truly unique perk—free music lessons for you or your family members.
• A Culture of Growth: We provide comprehensive paid on-the-job training and operate in an exciting, supportive company culture centered around music and creativity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed