Community Manager – Studio Sirens

Snail Games USA•Loveland, CO

3d•$60,000 - $82,000•Hybrid

About The Position

Studio Sirens focuses on creating innovative gameplay systems, extending and refreshing existing IP, and delivering high-quality DLC and final development for published titles. Blending technical precision with narrative ambition, the studio brings immersive worlds to life through a gameplay-first approach, supporting major releases while evolving established properties. About the Role Studio Sirens is seeking a Community Manager to oversee community operations across multiple active projects at different stages of development and release. This role requires balancing live player communities, legacy titles, console-focused work, and in-development projects simultaneously. You will work closely with development, QA, and production teams to ensure player feedback, issues, and expectations are accurately captured, prioritized, and communicated with appropriate context and restraint.

Requirements

Strong familiarity with ARK and its player community.
Proven experience managing game communities for live or in-development titles.
Demonstrated ability to manage multiple products or communities simultaneously .
Excellent written communication skills and sound judgment around what information is appropriate to share.
Ability to work onsite in Colorado on a hybrid schedule.

Nice To Haves

Experience with ARK or ATLAS modkits .
Familiarity with Unreal Engine (UE4 or UE5) and modern game development pipelines.
Experience working alongside QA teams, including bug triage and player-reported issues.
Exposure to console development, certification considerations, or platform-specific community concerns.
Experience supporting console ports, staggered releases, or overlapping development cycles.

Responsibilities

Own and manage official community channels (e.g., Discord, forums, social platforms) across multiple Studio Sirens projects.
Serve as the primary liaison between player communities and internal development teams.
Track, organize, and contextualize player feedback, sentiment, and reported issues on a per-project basis.
Coordinate closely with QA and production to support testing phases, updates, releases, and post-release communication.
Adapt messaging style and level of transparency based on project lifecycle, platform, and audience expectations.
Support announcements, patches, events, and updates with clear, accurate, and well-scoped communication.
Help establish and uphold community guidelines, moderation standards, and escalation paths.
Represent the studio with professionalism, consistency, and an understanding of development realities.