Community Manager - BTR

Core Spaces•Frisco, TX

11d

About The Position

The Community Manager is responsible for the overall operations of their assigned community. This role is responsible for building a strong onsite team, effective training and development of all onsite team members to ensure overall performance of all site-level functions including leasing, marketing, resident relations, financial processes and reporting, physical management of the asset including curb appeal and project execution, and financial management of the asset including managing the monthly budget and overall business plan. The Community Manager will directly supervise the Community Engineering Manager, Associate Community Manager, and other onsite staff as directed, and ensure the Core Culture and Values are alive by creating a team atmosphere inclusive of all community team members and departments. They will act as a liaison to the corporate support team, and handle all special projects as assigned.

Requirements

Exceptional communication skills, verbal and written, to a variety of audiences
Strong decision-making and problem-solving skills
Confident leadership approach with a track-record for building collaborative and winning teams
A passion for the resident experience
Flexibility to perform in a fast-paced, growing environment
At least 3 years of Property Management experience in a leadership role

Nice To Haves

Conventional or BTR experience is preferred
Bachelor’s Degree is preferred

Responsibilities

Build a culture of inclusivity, teamwork, and trust in line with Core’s values, and nurture relationships with all onsite team members
Hold other onsite managers accountable for effectively leading and developing their direct reports
Maintain adequate staffing for all departments, and help drive recruiting and training strategies alongside corporate support to ensure effective team member training, development and performance management, creating an environment where team members thrive
Direct the leasing and marketing strategy in collaboration with the Assistant Community Manager to ensure effective execution of all strategy in line with leasing goals, marketing efforts, and other key sales performance indicators
Ensure effective grassroots marketing strategy to build the Oxenfree brand in their respective market
Develop the strategy and lead the execution of turnover, and effective management of lease expiration cadence for move-outs, the turnover process, and move-ins
Work closely with the Revenue Optimization team, leveraging the revenue optimization software to meet and exceed target rental rates and revenue goals
Leverages all provided platforms and other tools as directed to drive operational efficiencies for leasing, tours, AP, AR and other opportunities as identified
Ensure the property is well-maintained and in line with curb appeal and brand standards, and work closely with the Community Engineering Manager to ensure optimal resident satisfaction
Establish local network and build relationships within the Community and amongst competitor properties
Establish local network and build relationships with vendor partners, review all service contracts and escalate for Regional Approval when necessary
Conduct annual RFP alongside CEM to ensure optimal pricing as it relates to all R&M and CapEx projects
Oversee all HR processes including payroll, performance management, and mindfulness initiatives
Complete all necessary financial reporting
Complete all property reporting requirements
Complete special projects as requested
Ensure compliance with all policies and procedures
Assist the organization in driving innovation through ongoing feedback, and being a champion of change and growth
Must be available for additional hours including evenings, weekends, and overtime when necessary
Must be able to complete all physical requirements of this role with or without a reasonable accommodation

Benefits

A culture that provides you with a sense of belonging
Competitive pay that values your contributions
Generous PTO to disconnect or celebrate life milestones
Paid 14+ holidays, including your birthday, to disconnect and celebrate
Cell phone stipend included
Paid Parental Leave that begins after 90 days
Paid volunteer time off to give back to your community
Robust health plan options that begin within at least 30 days of your employment
Yearly subscription to a meditation app for personal wellness
An environment that provides you a voice to share your perspectives
Employee Assistance Program (EAP) for access to confidential support services
Company retirement options including 401(k) + matching & Roth account option