Community Liaison - Home Health & Hospice

Touchstone Health • San Antonio, TX

2d • Onsite

About The Position

About the Role: Touchstone Health is looking for a compassionate and connected Community Liaison to grow awareness and access to our Home Health and Hospice services in San Antonio. This is a field-based role, perfect for someone with strong healthcare marketing experience who thrives on building lasting referral relationships and improving care transitions.

Requirements

• Proven success in healthcare marketing, preferably in home health or hospice
• Strong relationship-building skills and a people-first mindset
• Ability to work independently in a field-based role
• Highly organized with excellent follow-through
• Clear, compassionate communicator
• Motivated by mission, integrity, and community connection

Nice To Haves

• Familiarity with SNF-to-Home transitions is a plus
• Bachelor’s degree preferred

Responsibilities

• Promote the benefits of home health and hospice services to referral partners and the wider community
• Build and maintain relationships with hospitals, skilled nursing facilities, and physician offices
• Coordinate referrals and ensure timely, seamless follow-up
• Identify education opportunities and assist with in-service presentations
• Collaborate closely with clinical staff to ensure continuity of care
• Participate in territory planning and help achieve admission goals
• Analyze referral trends and identify new opportunities for growth
• Represent Touchstone Health and CareM’s mission with professionalism and heart
• Maintain HIPAA compliance and uphold ethical marketing practices

Benefits

• flexible scheduling
• mileage reimbursement
• supportive leadership
• opportunities to grow
• a team that truly values the work you do

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees