Community Liaison - Home Health & Hospice
About The Position
About the Role: Touchstone Health is looking for a compassionate and connected Community Liaison to grow awareness and access to our Home Health and Hospice services in San Antonio. This is a field-based role, perfect for someone with strong healthcare marketing experience who thrives on building lasting referral relationships and improving care transitions. Key Responsibilities: Promote the benefits of home health and hospice services to referral partners and the wider community Build and maintain relationships with hospitals, skilled nursing facilities, and physician offices Coordinate referrals and ensure timely, seamless follow-up Identify education opportunities and assist with in-service presentations Collaborate closely with clinical staff to ensure continuity of care Participate in territory planning and help achieve admission goals Analyze referral trends and identify new opportunities for growth Represent Touchstone Health and CareM’s mission with professionalism and heart Maintain HIPAA compliance and uphold ethical marketing practices
Requirements
- Proven success in healthcare marketing, preferably in home health or hospice
- Strong relationship-building skills and a people-first mindset
- Ability to work independently in a field-based role
- Highly organized with excellent follow-through
- Clear, compassionate communicator
- Motivated by mission, integrity, and community connection
Nice To Haves
- Familiarity with SNF-to-Home transitions is a plus
- Bachelor’s degree preferred
Responsibilities
- Promote the benefits of home health and hospice services to referral partners and the wider community
- Build and maintain relationships with hospitals, skilled nursing facilities, and physician offices
- Coordinate referrals and ensure timely, seamless follow-up
- Identify education opportunities and assist with in-service presentations
- Collaborate closely with clinical staff to ensure continuity of care
- Participate in territory planning and help achieve admission goals
- Analyze referral trends and identify new opportunities for growth
- Represent Touchstone Health and CareM’s mission with professionalism and heart
- Maintain HIPAA compliance and uphold ethical marketing practices
Benefits
- At Touchstone Health, we do more than deliver care — we create connection, trust, and comfort during life’s most important transitions. Backed by CareM Management Services, our team combines small-team culture with the resources and innovation of a leading integrated care network.
- We believe in living our mission — to bring out the courage in others — and that includes the people we hire. Expect flexible scheduling, mileage reimbursement, supportive leadership, opportunities to grow, and a team that truly values the work you do.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees
