Community Liaison

Community Action of Central Texas•San Marcos, TX

12d•$25 - $30

About The Position

Helping Central Texas improve economic self-reliance through a wide range of services and community partnerships. To align community partners around a coordinated entry system that improves access to housing and supportive services for people experiencing homelessness.

Requirements

Bachelor’s degree in social work, psychology, public administration, public health, nonprofit management, or a related field
Demonstrated experience working with community coalitions, cross-sector partnerships, or systems-level initiatives.
At least 21 years old
Daily access to a vehicle
Vehicle Liability and Personal insurance
Valid Texas Driver’s License – Class C
Criminal Background Check required before hire

Nice To Haves

Experience with homelessness services, housing programs, or Coordinated Entry systems.
Familiarity with HMIS, HUD homelessness programs, and/or THN best practices.
Experience working in rural or mixed urban-rural communities.
Lived experience with homelessness or housing instability (strongly valued).
Strong facilitation, communication, and relationship-building skills.
Ability to navigate complex systems and align diverse stakeholders around shared goals.

Responsibilities

Serve as a neutral convener and trusted liaison among housing providers, mental health agencies, substance use treatment providers, city and county governments, veteran service organizations, healthcare partners, faith-based organizations, and other stakeholders serving unhoused populations in Hays County.
Facilitate regular meetings, workgroups, and planning sessions focused on homelessness response coordination.
Build consensus among diverse partners to align services, reduce duplication, and improve access to housing and supportive services.
Lead the development and implementation of a local Coordinated Entry Planning Entity, in alignment with THN guidance and HUD standards.
Support partners in defining roles, referral pathways, prioritization processes, and service standards within the Coordinated Entry system.
Document policies, procedures, and workflows required for an effective Coordinated Entry system.
Promote and support community-wide adoption and effective use of the Homeless Management Information System (HMIS).
Work with THN and HMIS administrators to provide training, technical assistance, and ongoing support to participating agencies.
Encourage data quality, consistent data entry, and data-informed decision-making across partner organizations.
Assess community readiness for HUD homelessness funding opportunities, including Continuum of Care (CoC) participation.
Assist in identifying gaps in services, capacity needs, and infrastructure required to compete for and manage federal funding.
Support the development of community plans, narratives, and documentation aligned with HUD and THN expectations.
Use HMIS and other data sources to track progress, identify trends, and inform system improvements.
Prepare reports, summaries, and presentations for agency leadership, community partners, boards, and funders.
Support continuous improvement efforts by incorporating feedback from people with lived experience of homelessness and service providers.
Ensure homelessness response efforts are grounded in fairness, dignity, and trauma-informed approaches.
Ensure meaningful participation of people with lived experience of homelessness in planning and decision-making processes.
Submits time sheets accurately and on time to supervisor.
Submits mileage accurately and on time to supervisor.
Attends all staff and other meetings as assigned.
Manages time effectively.
Be a positive role model.
Maintains confidentiality: records, client services, and staff.
Adheres to agency's best practices related to time and leave.
Dress is appropriate to work environment.
Maintains professionalism.
Maintains a safe, orderly and clean environment.
Willing to work at alternative locations.
All other duties as assigned.