Community Liaison

Sunbelt Healthcare LLC•Glendale, AZ

About The Position

Entune Behavioral Health is an outpatient Behavioral Health Provider that offers individual, couples, and family therapy as well as other Behavioral Health services throughout Arizona. This role will serve as a liaison for external groups & providers from their medical team members. The Company Liaison will: Role and Responsibilities Identify and address key areas for improving patient experiences, ensuring a supportive and healing environment. Collaborate with leadership to set goals, define metrics, and establish benchmarks for experience-related performance specific to behavioral health services. Partner with staff on provider education and outreach. Identify gaps, and work to develop and implement education efforts. Establish and maintain clinical and community relationships for referral services and business opportunities for the business. Create and maintain calendar events, referral tracking and reporting. Use data-driven insights and metrics to measure effectiveness and ROI for current & new programming. Refine strategies and make informed decisions that enhance the patient’s experience. Serve as the spokesperson for events and will conduct outreach presentations at local meetings, conferences, and networking events. Maintain analytical assessment of current, past and possible future referral targets. Requires travel to locations within referral network in the greater Tucson area and work collaboratively with other company liaisons. Develop weekly reporting on all duties listed above. Recruit Licensed Therapists Other duties as assigned.

Requirements

Experience in marketing, sales, or another related field (3+ years)
Experience in healthcare (3+ years)
Must have established connections and contacts within local/regional healthcare communities
Travel throughout the Phoenix Metro area, and other areas of AZ as needed (required)
Knowledge of Microsoft Software especially 365 platform
Strong organizational and communication skills

Nice To Haves

Bilingual (preferred)

Responsibilities

Identify and address key areas for improving patient experiences, ensuring a supportive and healing environment.
Collaborate with leadership to set goals, define metrics, and establish benchmarks for experience-related performance specific to behavioral health services.
Partner with staff on provider education and outreach. Identify gaps, and work to develop and implement education efforts.
Establish and maintain clinical and community relationships for referral services and business opportunities for the business. Create and maintain calendar events, referral tracking and reporting.
Use data-driven insights and metrics to measure effectiveness and ROI for current & new programming. Refine strategies and make informed decisions that enhance the patient’s experience.
Serve as the spokesperson for events and will conduct outreach presentations at local meetings, conferences, and networking events.
Maintain analytical assessment of current, past and possible future referral targets.
Requires travel to locations within referral network in the greater Tucson area and work collaboratively with other company liaisons.
Develop weekly reporting on all duties listed above.
Recruit Licensed Therapists
Other duties as assigned.