Community Impact Program Manager

United Way of Southern Nevada • Las Vegas, NV

2d • Onsite

About The Position

The Community Impact Program Manager serves as a primary member of the United Way of Southern Nevada's Programs team, ensuring that resources and community funds are disbursed to partner agencies to address the immediate needs of area residents. This role involves preparing and facilitating training and technical assistance on local, state, and federal programs and special-purpose community impact funds focused on community assistance. The position is responsible for maintaining designated outside agency relationships, navigating complex grant administration and qualifying criteria, and ensuring accurate data entry and reporting. The manager will also demonstrate empathy and understanding in connecting community members in need with available resources.

Requirements

• Strives to achieve shared goals
• Exhibits UWSN's core values in their daily work: Accountability, Collaboration, Integrity, Innovation and Diversity
• Seeks and shares knowledge
• Takes a collaborative approach to address issues
• Focuses on shared goals
• Acts with integrity and strong ethics to foster trust at all levels (personal, market, societal)
• Internalizes the meaning and commitment of UWSN and consistently acts according to its value and purpose
• Is accountable and transparent with all stakeholders
• Any combination of education that includes an Associate's or Bachelor's degree in a related field and a minimum of two to four years of progressively responsible administrative experience.
• Experience with grants administration and compliance.
• Ability to prioritize workload and meet project deadlines.
• Ability to function effectively and efficiently in a fast-paced team environment.
• Ability to accurately extract data from reports or forms, posting information as required.
• Excellent oral and written communication skills, including composition, grammar, and proofreading.
• Ability to provide customer service and guidance to people with a wide range of cultural backgrounds, age ranges, emotions, training, and experience.
• Valid Nevada Driver's License, proof of auto insurance coverage, and car registration required.
• Commitment to the excellence of the mission of UWSN.
• Proficient computer skills including ability to type a minimum of 45 WPM, and has a comfortable working knowledge of Microsoft Word, Excel, and PowerPoint.
• Information management skills in Microsoft Excel, PowerPoint, and Word

Nice To Haves

• Prior non-profit and grant support experience is preferred.
• Familiar with artificial intelligence tools for the nonprofit sector, such as ChatGPT and Google Gemini.
• Knowledge of Program Management Software is helpful.

Responsibilities

• Identify and build partnership opportunities and promote relationship-building with organizations, agencies, and key community stakeholders.
• Works with the finance team to provide regular reports to funders on financial performance of managed programs.
• Responsible for gathering, summarizing, and reporting on the impact performance results of each program/fund.
• Prepare and facilitate training on each program to ensure partner agencies follow proper protocols and maintain required documentation.
• Monitors program activities to ensure quality and accuracy of outcomes, documentation and data collection to demonstrate community impact.
• Coordinate evaluation and quality improvement activities, including those through collaboration with partners as appropriate.
• Collect and analyze customer feedback.
• Make recommendations for improvements.
• Performs other duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees