Community Healthcare Worker - IL (Chicago/Cook County)

Adobe Care And Wellness LLC•Chicago, IL

21d

About The Position

The Community Healthcare Worker (CHW) plays a vital role in improving health outcomes for individuals and families within the community by providing in-home support, care coordination, resource navigation, and health education. This role blends hands-on community engagement with patient advocacy, administrative coordination, and preventative care outreach. Working closely with interdisciplinary teams, the CHW helps address physical, behavioral, and social needs by connecting patients to essential services, conducting home visits, and supporting care plan adherence. The ideal candidate is compassionate, culturally aware, and committed to reducing barriers to care for underserved populations. This is a newly created position to support organizational expansion into the state of Illinois. This role requires a high level of comfort with driving and requires regular travel throughout Chicago, Will County, the Chicagoland area, and surrounding areas to support patients where they live and access care.

Requirements

Experience working in healthcare, community health, social service, or outreach setting preferred.
Ability to work independently in the field and adapt to changing environments.
Strong communication, interpersonal, and customer-service skills.
Ability to build trust and rapport with diverse and underserved populations.
Compassionate and patient-centered mindset.
Cultural humility and ability to work with diverse communities.
Self-directed and accountable.
Strong teamwork and collaboration skills.
Dedication to mission-driven and community-based care.
Strong problem-solving, organization, and time-management skills.
Proficiency with technology, including EMR systems and Microsoft Office.
Commitment to confidentiality and HIPAA compliance.
Willingness to travel regularly throughout the county; reliable transportation and clean driving record required.
High school diploma or GED required.
Valid driver’s license and proof of insurance required.

Nice To Haves

Bilingual (English/Spanish) strongly preferred.
An associate or bachelor degree in a related field preferred.
Medical Assistant (MA), CNA, EMT, or other healthcare background a plus.
Current CPR/BLS certification preferred.

Responsibilities

Conduct field-based home visits to assess social, environmental, and basic health needs.
Assist patients in navigating healthcare systems and community services.
Support scheduling of appointments, care follow-ups, transportation, and referrals.
Provide patient check-ins via phone, virtual platforms, and in-person visits.
Advocate for patient access to services, acting as a liaison with providers and support agencies.
Assist with addressing care gaps and supporting preventative screenings.
Provide educational materials on chronic disease prevention, wellness, nutrition, medication safety, and lifestyle management.
Encourage patient engagement and empowerment in their care plans.
Offer emotional support and guidance to help patients manage life transitions and stressors.
Connect patients to community programs including housing, food security, behavioral health, financial assistance, and other social supports.
Participate in community events, health fairs, and outreach programs.
Conduct home safety evaluations and recommend resources to support independent living.
Build relationships with community partners and collaborate to expand support networks.
Maintain accurate and timely documentation in the Electronic Medical Record (EMR).
Track patient interactions, referrals, and service outcomes.
Ensure compliance with HIPAA and organizational confidentiality requirements.
Participate in quality improvement and program evaluation activities.
Collaborate with interdisciplinary teams, including clinical and social service staff.
Attend team meetings, trainings, and case review sessions.
Support setup and breakdown for community health events.
Perform additional related duties as assigned.