COMMUNITY HEALTHCARE WORKER

NORTH OLYMPIC HEALTHCARE NETWORK•Port Angeles, WA

16d•$17 - $20•Onsite

About The Position

Community Health Workers will primarily be working in the community with specific target populations. CHW's will work closely with care teams, and other agencies to improve patient care and outcomes.

Requirements

High school diploma or GED.
Valid WA State Driver’s license, clean driving record, and reliable transportation.
Customer Service experience.
Proficiency in basic computer systems (calendars, spreadsheets, and email), preference to those with EPIC EHR experience, excellent communication skills, strong organizational skills, ability to work independently and as part of a team, cultural sensitivity.
English, written and spoken.

Nice To Haves

Understanding barriers to care (social drivers of health) and community resources is a plus.
Bilingual in Spanish preferred.

Responsibilities

Convey the purposes and services of a program to the user population and the impact that program or service would have
Help patients develop health management plans and goals
Follow-up with health management/care plans with both patients and providers
Coach patients in effective management of their chronic health conditions and self-care
Assist patient in understanding care plans and instructions
Document activities, service plans, and results in an effective manner while strictly adhering to the policies and procedures in place
Work collaboratively and effectively within a team
Establish positive, supportive relationships with participants and provide feedback
Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible
Assist clients in accessing health related services, including but not limited to, overcoming barriers to obtaining needed medical care and social services
Facilitate communication and coordinate services between providers
Motivate patients to be active, engaged participants in their health
Effectively work with people (staff, clients, providers, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
Build and maintain positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors, and office staff
Continuously expand knowledge and understanding of community resources, services and programs provided
Identify and apply appropriate role definition and skilled boundaries
Other duties as assigned