Community Health Worker | Comprehensive Care and Community Services

Sanford Health•Sioux Falls, SD

1d•$21 - $33

About The Position

The Community Health Worker (CHW) will serve as a member of the Comprehensive Care and Community Service team, and as a bridge between under-served communities and the health and social service systems. As a non-clinical role, the CHW works within the Comprehensive Care and Community Services Team, which delivers a team approach to chronic disease self-management and addressing social drivers of health for those served. Provide information and assistance to help patients navigate a complex health and human services system. Strong advocacy and raising awareness of individual and community health needs are necessary for efficient and culturally sensitive work. Must strive to build capacity for access to services and community engagement. Strong communication skills from a non-judgmental perspective will be necessary to engage patients in their own care, articulate clearly and effectively when advocating for patients and community groups, and assist members in understanding and effectively navigating complex health systems. Effective active listening skills are essential. Actively engage in relationship building and work from a team-based perspective. Collaborate on goal setting and care planning within an inter-professional team context. Strong organization skills and the ability to anticipate future planning needs is required. Effective coordination skills are necessary in facilitating appointment attendance and individual plans of care. Serves as a point person for issues and related solutions while maintaining appropriate boundaries. Hold knowledge and experience of ethnic and cultural populations, government partners, community stakeholders, and other organizations. Model effective problem solving skills to empower patients to take an active role in their health care. Must have a thorough understanding of self-efficacy theory and its application when working with others who have chronic disease. Embrace cultural sensitivity when seeking information and working with others. Documents completion of assigned activities and support of community members as required. Provide services under supervision as directed by state or other regulatory requirements. Strictly adhere to the scope of their duties and will not give medical advice under any circumstance, consulting with clinical team as needed. Strong adherence to all patient privacy laws in health care settings and the community is essential.

Requirements

High school diploma or equivalent required.
Must have a valid driver’s license.
Proof of certificate from a Community Health Worker program is required upon hire or within six months.
Motivational Interviewing skills are required with training, to be completed within six months of hire.

Nice To Haves

College courses strongly preferred but not required.
Preferred qualifications include a minimum of three years of ambulatory care experience, experience in community outreach, and/or working knowledge of various integrated systems of care in the community.
Personal experience living with a chronic health condition is preferred.

Responsibilities

Provide information and assistance to help patients navigate a complex health and human services system.
Advocate and raise awareness of individual and community health needs.
Build capacity for access to services and community engagement.
Engage patients in their own care.
Articulate clearly and effectively when advocating for patients and community groups.
Assist members in understanding and effectively navigating complex health systems.
Actively engage in relationship building and work from a team-based perspective.
Collaborate on goal setting and care planning within an inter-professional team context.
Facilitate appointment attendance and individual plans of care.
Serve as a point person for issues and related solutions while maintaining appropriate boundaries.
Model effective problem solving skills to empower patients to take an active role in their health care.
Document completion of assigned activities and support of community members as required.
Provide services under supervision as directed by state or other regulatory requirements.
Adhere to the scope of duties and will not give medical advice under any circumstance, consulting with clinical team as needed.
Adhere to all patient privacy laws in health care settings and the community.