Community Health Worker- CHW Academy

Jefferson Health Plans • Philadelphia, PA

3d

About The Position

The Community Health Worker positions are part of the CHW Academy which is a 13-month program where individuals are in a classroom setting for initial learning of what it means to be a Community Health Worker and then transitions to worksites across Jefferson Health and in the community. At completion of the program, person meets requirements for Community Health Worker certification in PA. Job Description The Community Health Worker (CHW) serves as a bridge between healthcare providers, social services, and the community, with a focus on improving health outcomes for individuals, families, and communities. CHWs provide essential support through outreach, health education, resource coordination, and advocacy, particularly for underserved populations. CHW will provide social support, complete Health Related Social Needs (HRSN) screening, informal counseling, and advocate for individual and community health needs. Home and community-based visits are work assignment specific but could be an essential function of a CHW’s work. This role requires cultural competency and a commitment to empowering individuals to improve their health and well-being. Location assignment and work settings could include: outpatient care areas, patient homes, inpatient settings, skilled nursing, community organizations, and participating in community events. Participation in community events and some evening/weekend hours may be required.

Requirements

• Connect with patients/clients/families and community members by staying open-minded and having empathy and compassion
• Engage in active listening and be adaptable to the needs of the people and team members the CHW is supporting and collaborating with
• Help patients/clients/families understand their needs, overcome barriers and connect to resources within the community
• High School Diploma or GED
• Willingness to travel to multiple locations may could be needed (depends on CHW worksite placement)
• Ability to travel to multiple locations within a day
• Willingness to conduct home visits (may not be applicable for all CHW location assignments)
• Other duties as assigned

Nice To Haves

• 1 year community based or health care experience preferred

Responsibilities

• Manages caseload of patients/community members and completes outreach and follow up as needed
• Assists in developing and implementing care plans in cooperation with patients/community members, families, and healthcare team and completes accurate, timely documentation.
• Responsible for building trusting relationships with patients/community members and their families
• Identifies social needs through HRSN screening and provides guidance, supports enrollment and navigate eligible individuals in federal, state, and local private or nonprofit/social service, health and human services programs
• Provides culturally and linguistically appropriate health education materials within the scope of training and promotes healthy behavior change
• Assists patients and families in effectively communicating with their health care team, understanding and carrying out their healthcare providers' advice, and communicates to care team any changes in plan or medical condition

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
• For more benefits information, please click here

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees