Community Health Worker
About The Position
At Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference. The role of the Community Health Worker (CHW) is to create connections between diverse, underserved, and vulnerable populations to health and social service systems. Building trust and promoting encouragement are two of this role’s key objectives. This role assists the patient in accessing community services for their specific needs. The Community Health Worker also supports medical providers and the management team by creating community outreach programs and activities. These outreach programs are designed to promote, maintain, and improve the health of the patients and their family they serve. This position reports to Clinical Leader.
Requirements
- 2+ years combined of related education, experience, or certification.
- Community Health Worker Certification is required for positions located or serving in the following states: AR, AZ, CO, CT, FL, IN, KS, KY, MA, MD, MO, NC, NM, OH, OR, PA, RI, SC, SD, TX, UT, VA.
- Efficient and reliable transportation, including an active driver’s license, allowing for the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes.
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
Nice To Haves
- Certified CHW, CHES, certified nurse aid, or licensed medical assistant.
- Experience working in a multi-cultural setting.
- Experience working for a Managed Care or Medicaid plan.
- Experience with kidney patients.
- Experience with translation lines and services.
- Basic computer skills.
- Good communication skills.
- Good organizational skills.
- Strong critical thinking and problem-solving skills.
- Extensive knowledge about community and available resources.
- Embodies Strive’s core values: Care, Excellence, Tenacity, Innovation, and Fun.
Responsibilities
- Serves as a liaison between multiple service providers and assists with enrollment in services and community resources by delivering culturally competent care.
- Completes applications for resources, paperwork for provider visits, and additional administrative support activities.
- Follows up and tracks referrals and outcomes for pharmacy, durable medical equipment (DME), and home care.
- Assists with finding and scheduling transportation, advocates for members/patients, supports clinical staff, administers health screenings, and coordinates care (including identifying and accessing resources and overcoming barriers).
- Builds and maintains current resource inventories for service area across multiple states.
- Identifies situations calling for mandatory reporting and carry out mandatory reporting requirements by state requirements.
- Provides in-person patient care which may include standing, sitting, walking, pushing, pulling, and lifting.
Benefits
- Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
- Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
- Financial & Retirement Support – Competitive compensation with a performance-based discretionary bonus program, 401k with employer match, and financial wellness resources.
- Time Off & Leave – Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
- Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
