Community Health Worker

HEART OF OHIO FAMILY HEALTH CENTERS•Columbus, OH

22d•$20

About The Position

Community Health Workers will primarily be in the community assisting patients with the social determinants of health using the Pathways HUB model. The position will assist patients in primary care and behavioral health, but focus primarily on prenatal and post-partum African American women. The position will be required to visit patient homes. CHW's will work closely with medical providers, staff, and other agencies to improve patient care and outcomes.

Requirements

Any combination of 3 years health/social services experience and/or education
Verifiable good driving record and reliable transportation
Background check and fingerprinting

Nice To Haves

Bilingual/bicultural (Spanish) encouraged to apply

Responsibilities

Communicate the purpose of the program, the services provided, and the benefits of those services to the desired population.
Help patients develop health management plans and goals
Follow-up with health management/care plans with both patients and providers
Link patient to resources to help in management of chronic health conditions as needed
Assist patient in understanding care plans and instructions
Document activities, service plans, and results in an effective manner while strictly adhering to the policies and procedures in place
Work collaboratively and effectively within a team
Establish positive, supportive relationships with participants and provide feedback
Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible
Assist clients in accessing health related services, including but not limited to: obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and social services
Facilitate communication and coordinate services between providers
Motivate patients to be active, engaged participants in their health
Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
Build and maintain positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors and office staff
Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; volunteer resources and the practices associated with using volunteers, operations, functions, policies and procedures associated with the department or program area, procedures and resources available to handle new, unusual or different situations
Identify and apply appropriate role definition and skilled boundaries
Other duties as assigned