Community Health Worker
About The Position
The Community Health Worker assists in the identification and engagement of communities and individuals who need information, linkage, and navigation within the HopeHealth integrated care system. This includes the facilitation of patient navigation in Manning and many other HopeHealth sites in SC. The CHW is responsible for building trusting relationships with existing and potential clients, addressing social determinants of health and connecting them with a variety of resources to eliminate barriers to access proper medical care and ensure continuity of care. The CHW assist clients with enrollment in programs and benefits for which they are eligible in addition to connecting clients with health care services, encourage cultural competence among health care professionals serving vulnerable populations, and advocate for vulnerable populations within the health care system and the community at large. The Community Health Worker is responsible for driving the medical mobile unit from site to site. This includes coordinating the travel schedule and assisting patients through the COVID-19 and Infectious Disease testing process.
Requirements
- Must possess a valid driver’s license and be able to frequently travel between HopeHealth sites and other locations as needed.
- Must submit a 10-year DMV report.
- Familiarity and experience with medical terminology.
- Exceptional organizational, communication, customer service and interpersonal skills.
- Assist patients in a fast-paced health care environment with a variety of customer service needs
Nice To Haves
- Bachelor’s degree preferred.
- Two years’ experience in providing patient care or outreach services in a healthcare setting preferred.
Responsibilities
- Establish rapport and relationships with existing and potential clients in Manning, surrounding areas, Florence and many other sites in SC as needed.
- Convey accurate and relevant information to the individuals in these communities that compels them and enables them to access and utilize services provided at HopeHealth and other partner organizations.
- Serve as a liaison and advocate between patients, providers, staff, and the community.
- Work closely with the Latino Services Manager to support health education, outreach, patient recruitment, and patient navigation in Manning and many other sites as needed.
- Appropriately document services and other data in the EHR.
- Manage multiple assignments effectively.
- Assist in office administrative tasks, reporting, and duties as needed.
- Travel to and from HopeHealth sites and other locations as needed.
- Transport medical mobile unit from HopeHealth sites and other locations as needed.
- Provide testing for COVID-19 and other Infectious disease.
- Other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
