Community Health Worker

CASA•Baltimore, MD

25d•$48,000 - $56,417

About The Position

The Community Health/Emergency Social Services Worker (CHW) is responsible for providing a wide range of health education and service navigation support to CASA members in response to needs arising from emergencies, crises, and general illness. The CHW will work within CASA’s Health and Social Services Program on a variety of projects designed to improve health outcomes and address social determinants of health in the immigrant community of Baltimore. This includes providing service navigation and case management in emergency programming such as eviction prevention, access to food and basic needs, utility assistance, and health coverage enrollment. The CHW will work alongside a team of Health Promoters to implement culturally and linguistically proficient health education initiatives. These may include outreach, workshops, and one-on-one support focused on prevention, early detection, and management of common and chronic illnesses, as well as connecting community members to primary care, mental health resources, and other community-based services. The CHW will recruit, engage, enroll, and screen community members for participation in health programs and clinics, and support them in overcoming barriers to care such as language, transportation, and documentation concerns. CASA seeks professional, bilingual (Spanish/English) or (French/English), and approachable candidates with excellent customer service skills, strong communication and outreach abilities, and experience engaging with immigrant and working-class families in community or clinical settings. Experience in case management, resource referral, health education, or community organizing is highly valued

Requirements

High School Graduate required, CHW licensing or some college level courses preferred (in social or health sciences)
Bilingual English/Spanish proficiency required. French proficiency a plus.
Professional proficiency in 2 languages a must
Minimum 1-year experience working in customer service environment serving working class immigrant communities.
Excellent customer service, problem solver, demonstrates initiative, great organizational skills.
Ability to communicate effectively orally and in writing.
Proficient in Microsoft Office Suite including Word, Excel, and Adobe PDF Professional.
The ability to effectively collaborate with co-workers and clients face-to-face and in meeting settings is required.
Deep commitment to social change and to growing CASA as a membership organization in which members have decision-making authority.
Ability to provide in person services and outreach to community members and patriciate in vacation clinic events

Responsibilities

Support outreach and education on the different health services in the state
Support vaccination clinic and events efforts in the Maryland alongside Health and emergency social services Manager
Support the project team to plan and conduct healthcare enrollment through individual appointments and clinics designed to screen and enroll eligible community members into available healthcare coverage programs.
Work alongside other team mates in the CASA Health and Social Services team to provide needed Case management and social service navigation and application support for emergency services such as eviction prevention, cash assistance, food security, and health enrollment
Preform full wrap around services triage to community by identifying additional needs and referring members to additional CASA services and programs, ie – legal services, after school programing, adult education, community organizing and more.
Interviews and evaluates individual members and their families in order to identify social, emotional, mental, physical and economic needs.
Outreach in person in areas where our target population lives and congregates.
Ability to guide community members in person or via telephone through health and social services.
Participate in CASA actions, mobilizations and events as needed and required
Understand, process, and promote CASA membership and services
Must be able to work occasional nights and weekends.
Others tasks as assigned

Benefits

Generous paid time off , including: annual leave starting at three weeks per year (proportional accrual per pay period), two weeks of sick leave, three days of personal leave, and additional compensatory leave for exempt employees.
Sixteen (16) paid holidays per calendar year.
Excellent Benefits Package including employer paid benefits as follow: Health, dental, and vision insurance (CASA pays 100% of the premium costs for the employee up to our HMO plan, 55% for couples, 65% for children and 60% for family)
Basic life and AD&D
Long and Short Term Disability insurance
Professional Development: Those pursuing a course of study related to work performed at CASA may be eligible for a reimbursement up to $3,000.
Employee Assistance Program (EAP)
Additional voluntary benefits: FSA Account including Dependent Care.
401(k) retirement plan with a 2% employer discretionary match.
Accident, Critical Indemnity, Hospital insurance.
Allowances: Mileage reimbursements for those positions that are required to drive on CASA business.
Cell Phone stipend for those positions that are required to use their cellphone for CASA business.