Community Health Worker I (47967)

Bay Area Community Health•Fremont, CA

72d

About The Position

The Community Health Worker (CHW) I at Bay Area Community Health will primarily work at serving and assisting our patients while located at different sites throughout the organization and community events. The Community Health Worker (CHW) will work at different capacities based on their assigned area of training and specialty. The CHW will be a trusted member of the community, and actively participate as a liaison between primary care, specialties and resources available to BACH patients. Activities may include, but are not limited to, outreach, engagement, care coordination, case management, patient education, health coaching, linkage of the patient with resources at BACH and in the community such as food, housing, financial and transportation assistance and also linking the patient to care within the clinic.

Requirements

High School Diploma or equivalent
Two (2) years of experience in a community-based health care service capacity preferred

Nice To Haves

Bilingual preferred

Responsibilities

Completion of CHW Certification after 2,000 hours of work
Book appointments in Electronic Health Record, according to providers' scope of practice.
Use Microsoft Office to communicate and report information
Perform patient screening surveys; score questionnaires and alert care team
Document encounters in electronic health records
Participate in health fairs, community and outreach events to promote BACH services
Maintain logs as directed by supervisors
Participate in health fairs, tabling, collect information
Follow-up on no-show appointments
Schedule in person interpreters, and transportation, via patient health plans as applicable
Be highly dependable and independent-
Conduct outreach and enrollment services in available public benefit programs
Connect patients to internal resources and/or services to meet their needs
Serve as a liaison between the community and health and social services.
Interface well with clinic staff, community and care teams.
Meet departmental review and documentation standards for work assignment
Adhere to the policy and procedures of assigned clinic(s)
Build and maintain appropriate relationships on behalf of BACH
Support a positive work environment and foster teamwork
Support a positive image of BACH inside and outside the organization.
Work flexible hours, which includes some evenings and weekends
Work at any of BACH location, including clinics, mobiles, schools, homeless encampments, warming centers and patients' homes, or patient appointments as assigned
Attends workshops, training, and meetings as needed, and as requested.
Performs other duties as assigned by supervisor.