Community Health Worker I

State of Oklahoma

2d • $41,000

About The Position

The Community Health Worker I is responsible for conducting a range of activities, such as outreach, community education, informal counseling, social support and advocacy, to build individual and community capacity to facilitate access to services. Incumbents are frontline public health workers with experience and/or an understanding of the community served that serve as a liaison between health and social services and the community in order to facilitate access to services and improve the quality of the delivery of service.

Requirements

• Education and experience required at this level is one (1) year of health care, community involvement, and/or outreach, paid or volunteer, experience in the community.
• Knowledge of basic record keeping; scheduling; data entry; interview techniques; methods of sanitation and personal hygiene; and of medical terminology.
• Skill in building relationships; collaboration; working in a team environment; communication both orally and in writing, facilitation, and time management.
• Ability to work independently; follow oral and written directions; plan and organize work assignments; establish and maintain effective working relations; provide customer service; and analyze situations accurately and implement an effective course of action.

Responsibilities

• Meets with clients to assist them in understanding diagnosis given by provider, after-care instructions and activities, including referrals to other providers, client’s insurance and medication coverage
• Assists clients in applying for social service assistance, making referrals for housing, food, social, transportation, and other community resources, and other identifiable barriers
• Collaborates with clients to identify goals and next steps for their overall wellbeing by building trust and positive experience for clients by maintaining active relationships during follow-up and monitoring contacts, this includes calling, making home visits to, and meeting with clients
• Facilitates or conducts outreach, such as providing professional services, to meet clients within their normal environment and connect with the community
• Motivates clients to be active, engaged participants in their health
• Works effectively with people (staff, clients, doctors, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
• Documents all contact with client in prescribed manner
• Maintains Health Insurance Portability and Accountability Act (HIPAA) and agency standards regarding client confidentiality
• Advocates for clients by identifying barriers and increasing access to multiple state services and community resources
• Collaborates with team to provide the clinical team with findings and ensure clients have a coordinated opportunity to manage and improve health outcomes, receive comprehensive care, have appropriate referrals made
• Serves as liaison between state agencies and local community programs in support of the health and well-being of the community. This includes communicating to a wide variety of audiences regarding health promotion and health education efforts
• Participates in required training and professional development activities
• Being present in the office is an essential function of the job
• Other duties as assigned
• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

Benefits

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and venders.
• Longevity Bonus for years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees