Community Health Worker Health Advocate
About The Position
At Franciscan, we put patients first and our Community Health Workers play a vital role. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in providing compassionate, comprehensive care for our patients and the communities we serve. If you are looking for a supportive environment and meaningful advancement, you should consider a career with Franciscan. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Schedule medical appointments and transportation, conducting reminder/confirmation phone calls, and completing referrals to any additional services. Collect vitals; disease management, including symptom tracking and reporting, health education/prevention and maintenance of patient's supplies and durable medical goods. Coordinate with health care providers to report on patient progress and conference, if intervention needs to be modified or discontinued. Work with community agencies, social workers, health educators, peer navigators, and health care providers to link patients to needed preventative health services, to prevent illness, improve skills for self-management of chronic conditions, and promote healthy lifestyle behavior change. Accompany patient to appointment as needed; may be virtually; assist patient navigating the medical system. Enter and maintain electronic records, compile report and complete other program documentation in a timely manner. Play a consistent and active role in identifying project inefficiencies and finding collaborative solutions to the problems.
Requirements
- Required High School Diploma/GED
Nice To Haves
- 1 year Medical Assisting in an outpatient setting Preferred
- Community Health Worker Certification (CHW) - Illinois - Community Health Worker Advisory Board Indiana- Affiliated Service Providers of Indiana ASPIN certification-preferred
Responsibilities
- Schedule medical appointments and transportation, conducting reminder/confirmation phone calls, and completing referrals to any additional services.
- Collect vitals; disease management, including symptom tracking and reporting, health education/prevention and maintenance of patient's supplies and durable medical goods.
- Coordinate with health care providers to report on patient progress and conference, if intervention needs to be modified or discontinued.
- Work with community agencies, social workers, health educators, peer navigators, and health care providers to link patients to needed preventative health services, to prevent illness, improve skills for self-management of chronic conditions, and promote healthy lifestyle behavior change.
- Accompany patient to appointment as needed; may be virtually; assist patient navigating the medical system.
- Enter and maintain electronic records, compile report and complete other program documentation in a timely manner.
- Play a consistent and active role in identifying project inefficiencies and finding collaborative solutions to the problems.
Benefits
- Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
