Community Health Worker - Bilingual

Elevance Health•Reno, NV

40d•$19 - $28•Hybrid

About The Position

Community Health Worker - Bilingual Location: Reno, Nevada Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Community Health Worker is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure. How you will make an impact: Meets patient in clinic or facility to help identify social determinants of health impacting patient’s health and general well-being. Collaborates with social worker and/or care manager to develop action plan. Develops trusting relationship with patients by providing support and advocacy to help achieve health goals. Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms. Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed. Documents interactions with patients and on behalf of patients in medical record. Attends meetings as required. Travels to worksite and other locations as necessary.

Requirements

Requires a H.S. diploma or equivalent
Experience utilizing electronic medical record
1 year of experience in a healthcare, community-based, or social work environment; or any combination of education and experience, which would provide an equivalent background.
Bilingual in English and Spanish is required.

Nice To Haves

Certified Community Health Worker preferred.
Experience that offers insights into navigating challenges related to homelessness and employment is preferred.
Reliable personal transportation preferred.

Responsibilities

Meets patient in clinic or facility to help identify social determinants of health impacting patient’s health and general well-being.
Collaborates with social worker and/or care manager to develop action plan.
Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.
Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
Documents interactions with patients and on behalf of patients in medical record.
Attends meetings as required.
Travels to worksite and other locations as necessary.