Community Health Navigator

Vamos Health • Phoenix, AZ

2d

About The Position

The Community Health Worker (CHW) is responsible for helping patients and their families to navigate and access health and community services and adopt healthy behaviors. The CHW works as a member of the Primary Care team through an integrated approach to care management and community outreach. As a priority, activity will promote, maintain, and improve the health of patients and their families. Provide social support and informal counseling, advocate for individual and community health needs, assess self-management needs and health literacy level, and provide health education.

Requirements

• High School Diploma or its equivalent
• Excellent time management and organizational skills
• Excellent written and verbal communication skills
• Creativity, flexibility, sound judgement, and ability to take initiative
• Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and clients
• Written and oral fluency in Spanish and English required. Experience working in a multicultural setting
• Experience working in a community-based setting for at least 3 years preferred
• Basic computer skills (Outlook, Excel, and Powerpoint helpful)
• Ability to initiate and maintain positive working relationships with team members and other organizations
• Positive attitude and open to changing environment

Responsibilities

• Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement
• Utilize motivational interviewing skills to identify the patient's individualized goals and priorities for their health
• Work closely with medical providers to help ensure that patients have comprehensive and coordinated care
• Conduct intake interviews with patients identifying barriers to optimal health
• Follow-up with patients via phone calls, Telehealth, and in-person visits
• Help patients set personal health goals and support adherence to those goals through identification of barriers and facilitators
• Work collaboratively with multidisciplinary team members
• Be knowledgeable about community resources appropriate to needs of patients/families
• Be responsible for providing consistent communication to the Supervisor to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees