Community Health Navigator
About The Position
About the Role: The Community Health Worker (CHW) is responsible for helping patients and their families to navigate and access health and community services and adopt healthy behaviors. The CHW works as a member of the Primary Care team through an integrated approach to care management and community outreach. As a priority, activity will promote, maintain, and improve the health of patients and their families. Provide social support and informal counseling, advocate for individual and community health needs, assess self-management needs and health literacy level, and provide health education.
Requirements
- High School Diploma or its equivalent
- Excellent time management and organizational skills
- Excellent written and verbal communication skills
- Creativity, flexibility, sound judgement, and ability to take initiative
- Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and clients
- Written and oral fluency in Spanish and English required
- Experience working in a multicultural setting
- Ability to initiate and maintain positive working relationships with team members and other organizations
- Positive attitude and open to changing environment
- Basic computer skills (Outlook, Excel, and Powerpoint helpful)
Nice To Haves
- Experience working in a community-based setting for at least 3 years preferred
Responsibilities
- Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement
- Utilize motivational interviewing skills to identify the patient's individualized goals and priorities for their health
- Work closely with medical providers to help ensure that patients have comprehensive and coordinated care
- Conduct intake interviews with patients identifying barriers to optimal health
- Follow-up with patients via phone calls, Telehealth, and in-person visits
- Help patients set personal health goals and support adherence to those goals through identification of barriers and facilitators
- Work collaboratively with multidisciplinary team members
- Be knowledgeable about community resources appropriate to needs of patients/families
- Be responsible for providing consistent communication to the Supervisor to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
