Community Health Navigator (Contract)
About The Position
The Community Health Navigator plays a critical role in connecting individuals and families in Cook County with essential healthcare services, with a primary focus on Medicaid redetermination and enrollment. This role includes providing support at local events and community sites, offering one-on-one guidance, and helping community members navigate and access Cook County Health services. This is a contractor role best suited for candidates who are community-oriented, passionate about health equity, and comfortable working independently in public settings. Ideal candidates are organized, adaptable, and able to communicate effectively across diverse populations.
Requirements
- High school diploma or GED
- 1–2 years of experience in community outreach, healthcare navigation, enrollment assistance, or a related field
- Strong interpersonal and communication skills, with cultural humility
- Ability to work independently and represent the organization professionally in diverse settings
- Willingness to work evenings and weekends as needed
- Reliable transportation and ability to travel across Cook County
- Must bring a personal laptop to each event to access state-run enrollment websites
- Must have a smartphone for receiving email communications, scheduling updates, and accessing event details
Nice To Haves
- Lived experience or deep familiarity with the communities served
- Bilingual or multilingual skills (e.g. Spanish, Polish, Arabic)
- Familiarity with Medicaid/CHIP enrollment processes or safety-net healthcare settings
- Basic computer literacy and comfort using data entry systems
Responsibilities
- Educate community members about Medicaid redetermination timelines and requirements
- Assist individuals in completing Medicaid redetermination forms and gathering required documentation
- Serve as a liaison between residents and Cook County Health services, including primary care, behavioral health, specialty care, and preventive services
- Provide in-person guidance to help community members navigate available resources
- Attend staff-supported outreach events across Cook County (including evenings and weekends)
- Build relationships with local partners, including churches, shelters, and grassroots organizations
- Distribute educational materials and provide enrollment support onsite
- Maintain accurate records of community interactions and service referrals using simple tracking tools
- Participate in team meetings, training sessions, and quality improvement efforts
- Follow standard event procedures, including basic check-in and follow-up communications as outlined during onboarding
Benefits
- Opportunities for professional development and future project involvement
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
