About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The goal of the program is to remove barriers that our members face due to Social Determinants of Health issues, access to care and how to access needed services for their health care needs. Community Health Care Workers (CHW) serve the community as a bridge between the member (community) and the healthcare system (providers) through in-person outreach in-patient and in-home. By providing these services, CHW’s help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties to become more acculturated with each other. This position is part of our initiative in addressing members needs who are most vulnerable and at risk of Hospital Readmissions.

Requirements

  • Candidate must reside in Hillsborough County, FL
  • Candidate must be willing to travel 50-75% in order to conduct face-to-face visits with members in local hospitals and at home
  • Candidate must possess reliable transportation - mileage is reimbursed per our company expense reimbursement policy
  • 2+ years' experience providing community health care services; in community/outpatient setting
  • 1+ year(s) of experience with Electronic Medical Record
  • Proficiency in Microsoft Office, including Word, Excel, Outlook, Teams and PowerPoint
  • Ability to troubleshoot basic computer issues and navigate general technical tools and systems with confidence
  • High School Diploma or GED (REQUIRED)

Nice To Haves

  • Experience in serving the Medicare Populations in urban or rural environments with familiarity of resources within Tampa, FL and vicinity
  • Bilingual

Benefits

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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