Community Health Advocate

Medstar Research Institute•Baltimore, MD

67d•$20 - $35

About The Position

Targets outreach to community members builds sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education and supports the primary care team. Provides care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. Serves as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. Builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach community education informal counseling social support and advocacy.

Requirements

High School Diploma or GED required or equivalent.
Residency within the target population preferred
Less than 1 year Participation with a community organization verified by personal or professional reference with personal knowledge of this fact preferred
Effective oral and written communication skills.
Personal knowledge of the target population as shown by residency in that neighborhood.
Cultural competency.
Knowledge of local resources and system navigation.
Advocacy and community capacity building skills.
Care coordination skills.
Teaching skills to promote healthy behavior change.
Outreach methods and strategies.
Ability to bridge needs and identify resources.
Understanding of ethics and confidentiality issues.
Ability to use and understand health information technology.

Responsibilities

Advocates for individual and community health equity.
Collects tracks and reports information about the community and community benefits.
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
Enhances community residents' ability to effectively communicate with health care providers.
Identifies and addresses issues that create barriers to care for specific individuals.
Integrates with patients care team to support progress in care plan and overall patient wellness. May assist patients in accessing health related services including but not limited to: obtaining a medical home providing instruction on appropriate use of the medical home overcoming barriers to obtaining needed medical care and /or social services.
Participates in multidisciplinary quality and service improvement teams as appropriate.
Participates in meetings serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.
Proactively identifies and refers individuals to federal state private or nonprofit health and human services programs.
Provides care support follow up and education in community settings.
Provides culturally and linguistically appropriate health education.
Provides evidence-based health guidance and social assistance to community residents.
Provides referral and follow-up services or otherwise coordinates human services options.
Serves as a liaison between communities individuals and coordinated health care organizations.
Staffs community events and activities as needed.
May assist patients in their homes community or clinic setting. Communicates to patients the purposes of the program and the impact it may have on their wellbeing. Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
Documents all patient encounters; completes and submits monthly reports; maintains comprehensive electronic client files which include client notes release of information assessments and other medical documents acquired on behalf of the patient. Documents activities service plans and outcomes achieved by patient in an effective manner.
Educates client on the proper use of the Emergency Room/Health system services and provides information for alternatives.
Coaches patients in effective management of their chronic health conditions and self-care. Assists patient in understanding care plans and instructions. Motivates patients/clients to be active and engaged participants in their health and overall wellbeing.