COMMUNITY BASED SERVICES ADVOCATE

YWCA CENTRAL MASSACHUSETTS INCGarland, TX
1d$20 - $22Onsite

About The Position

As a Community Based Service Advocate, you will provide critical services to victims of domestic violence to include crisis intervention, advocacy, counseling, and education, with a focus on promoting healthy, non-violent relationships within the community.

Requirements

  • Multi-lingual / Bilingual preferred.
  • Experience working with diverse populations and understanding of cultural sensitivities
  • Proven ability to collaborate effectively with professionals and teams
  • Strong ability to maintain professional boundaries and client confidentiality
  • Empathetic, non-judgmental, and skilled in active listening
  • Excellent written and oral communication skills
  • Familiarity with community resources and networks
  • Proficient in computer skills, including data entry and documentation
  • Public speaking experience, with the ability to engage diverse groups of all ages preferred
  • Knowledge and experience in domestic violence advocacy, crisis intervention, and victim services.
  • Familiarity with criminal justice processes and an understanding of high-risk cases in domestic violence situations.
  • Experience working with diverse populations and understanding of cultural sensitivities.

Nice To Haves

  • Experience working with community resources and collaboration with law enforcement agencies is highly preferred.
  • Applicants who speak Portuguese, Mandarin, Vietnamese, and Arabic are strongly encouraged to apply.

Responsibilities

  • Provide crisis intervention services and individual/group advocacy to victims of domestic violence in both community and agency settings
  • Assess and identify high risk clients, facilitating access to shelter and related services
  • Develop and maintain strong partnerships with schools, community organizations and faith-based groups to support collaborative efforts and provide community education
  • Deliver educational presentations and training on topics such as health relationships, child abuse, bullying, teen dating violence, and domestic violence
  • Promote community wide attitude shifts towards healthy, non-violent relationships and address factors that condone intimate partner violence
  • Maintain accurate and confidential client records in compliance with agency policies
  • Collect and maintain require statistics for funding and reporting purposes
  • Attend agency meetings, in service trainings, and community education events
  • Maintain and update community resource contacts to support clients
  • Adhere to all YWCA and related agency policies and procedures
  • Other tasks as assigned by the Manager
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