Community & Growth Operator (Contract to Hire)

Short StorySan Francisco, CA
10d

About The Position

We’re looking for a Community & Growth Operator: an early-career, creator-native generalist to build our organic growth engine. This role focuses on what paid can’t buy: community, culture, word-of-mouth, and retention. This is not a traditional community manager or social media role. You won’t just post content or moderate comments. Instead, you’ll help turn customers into active members, members into creators, and creators into advocates while flexing across growth and marketing projects as needed. Community is your primary goal, but you are someone who enjoys working across multiple functions. You might be hosting a Live one day, filming lo-fi content the next, helping on a shoot, or supporting a campaign launch. If you like variety, visibility, and learning by doing, then this role is for you. This role is ideal for someone early in their career who has an innate desire to connect with customers and create an environment of customer love. You’ve probably already built something such as a community, a TikTok, a club, a niche page, a side hustle and want to do it at a brand with real scale.

Requirements

  • You’re a native creator. You grew up making content. You have built a personal audience (5k+ followers on any platform) or have managed a community (50k+ Followers)
  • You’re a wizard with CapCut, Figma, and AI tools
  • You genuinely enjoy interacting with people and audiences
  • You’re comfortable on camera and don’t overthink perfection
  • You’re curious, scrappy, and excited by new challenges
  • You’ve built or grown something on your own (community, account, project, side hustle)
  • You like testing ideas, seeing what works, and iterating fast
  • You don’t need a perfect resume. We care more about what you’ve built than where you worked.

Responsibilities

  • Build & Activate Community
  • Turn Customers into Creators & Ambassadors
  • Create Organic, Native Content
  • Host & Support Live Programming
  • Experiment, Learn, Repeat
  • Flex Across Marketing
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